Sports Advisor (Sales Assistant) - York

Decathlon

3mo ago

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
York

Requirements

Someone who is looking to combine a passion for sport with work
A people-person who risks and goes the extra mile to achieve results
Someone looking for a retail career
Problem solver with excellent communication skills
Able to play as part of the team during the busiest times (weekends and holidays)
Invested in the development of yourself and others
Additional information: As a Sports Advisor, you will be required to work usual retail hours including evenings and weekends.

Responsibilities

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:
Customer Service - Through your passion for sports, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
Being a team player - You’ll be part of a shop floor team of like-minded Sports Advisors, working for and practising sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well.

FAQs

What are the main responsibilities of a Sports Advisor/Sales Assistant in this role?

The main responsibilities include providing exceptional customer service, driving sales, welcoming customers in a friendly and professional manner, and ensuring a smooth payment process.

What skills are important for someone in this role to possess?

Important skills for this role include excellent communication skills, a customer-focused attitude, the ability to work well in a team, and a passion for sports and sales.

How important is it to ensure customers leave the store happy?

Ensuring customers leave the store happy is crucial in this role as it contributes to a positive shopping experience and helps drive future sales through customer loyalty.

How can a Sports Advisor/Sales Assistant contribute to driving sales?

A Sports Advisor/Sales Assistant can contribute to driving sales by actively promoting products, offering personalized recommendations to customers, and providing excellent customer service to encourage repeat business.

What is the goal of delivering a "champion shopping experience"?

The goal of delivering a "champion shopping experience" is to exceed customer expectations, create a positive and memorable shopping experience, and ultimately drive sales and customer loyalty.

Decathlon

Let’s Play UK.

Travel & Leisure

Industry

1001-5000

Employees

1999

Founded Year

Mission & Purpose

Decathlon is a global sporting goods retailer that offers a wide range of sports equipment, apparel, and accessories for various sports and outdoor activities. They operate physical stores and an online platform, providing customers with easy access to a diverse selection of products for individual and team sports, such as football, cycling, swimming, hiking, and more. Decathlon's ultimate mission is to make sports accessible to everyone and promote an active and healthy lifestyle. Their purpose is to inspire and enable people of all ages and abilities to participate in sports and outdoor activities by offering high-quality and affordable products. Decathlon focuses on innovation, sustainability, and customer satisfaction, striving to be a reliable partner for sports enthusiasts and encouraging people to pursue their passion for sports, fitness, and well-being.