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Sr. Analyst Client Management Receivables

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Santander

7d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Quick Apply

AI generated summary

  • You need 6+ years of experience, including 2 in similar roles, strong leadership, operational expertise, banking knowledge, and C1 English proficiency.
  • You will lead a team, ensure high client service, manage deal renewals, coordinate with departments, analyze processes for automation, promote risk control, and monitor KPIs.

Requirements

  • Minimum of 6 years of experience and 2 in similar positions.
  • This role requires a combination of leadership skills, operational expertise, and a deep understanding of the banking industry to drive efficiency and excellence in pre and post trade activities.
  • English level: C1

Responsibilities

  • Leading and motivating a team, providing guidance, and fostering a collaborative work environment to achieve objectives.
  • Ensuring high-quality customer service by maintaining high standards managing the requirements of the clients.
  • Collaboration with all the geographies, Risk department, Legal and Front Office to ensure coordination across the organization.
  • Ensure correct diligence of the Risk framework for the portfolio managed.
  • Manage the workload of the team with focus on the renewals of the deals and insurance policies to maintain the portfolio running.
  • Coordination of the renewals of the deals presenting profitability calculations to internal committees ensuring the structure of the deal and managing the risk associated.
  • Active collaboration with business teams to ensure work and structures as per the Risk framework.
  • Improving efficiency and productivity by reducing our response time and increasing the scalability of the business.
  • Analysis of the processes that can be automated by studying their viability, sharing them and presenting them with an implementation plan.
  • Promoting a culture of excellence and quality by showing a solid attitude of risk control, ensuring that all operational risk events are reported and escalated through the team's escalation channels.
  • Implement agreed actions ensuring that all risks are managed appropriately, working in line with the recommendations of the audit and compliance teams and with any new regulations that may arise.
  • Monitoring of the monthly KPIs of Client Management.

FAQs

What is the location of the Sr. Analyst Client Management Receivables position?

The position is located in Boadilla del Monte, Spain.

What is the minimum experience required for this role?

A minimum of 6 years of experience is required, including at least 2 years in similar positions.

What skills are essential for this position?

This role requires leadership skills, operational expertise, and a deep understanding of the banking industry.

Is knowledge of the English language necessary for this position?

Yes, a C1 level of English is required.

What responsibilities does the Sr. Analyst Client Management Receivables have?

Responsibilities include leading a team, managing client requirements, collaborating with different departments, ensuring risk management, and monitoring key performance indicators.

Does Santander promote a culture of equal opportunity?

Yes, Santander is committed to being an equal opportunity organization, regardless of race, sex, religion, age, sexual orientation, marital status, disability, nationality, or gender identity.

What kind of teams will the Sr. Analyst work with?

The Sr. Analyst will collaborate with the Trade & Working Capital Solutions Middle Office team, Risk department, Legal, and Front Office.

What is expected regarding client service standards?

High-quality customer service is expected, with a focus on maintaining high standards in managing client requirements.

Will there be opportunities for process improvement in this role?

Yes, the role involves analyzing processes that can be automated, studying their viability, and presenting implementation plans to improve efficiency and productivity.

What type of culture does Santander aim to promote within its teams?

Santander promotes a culture of excellence and quality, emphasizing risk control and proper management of operational risks.

Here to help you prosper

Finance
Industry
10,001+
Employees
1857
Founded Year

Mission & Purpose

Santander is a leading global bank, founded in 1857 and headquartered in Spain, and is one of the largest banks in the world by market capitalisation. It provides a wide range of financial products and services, including personal and corporate banking, wealth management, and insurance. With a strong presence in Europe, Latin America, North America, and Asia, Santander's mission is to help people and businesses prosper by offering customer-centric solutions. Its purpose is to support growth and innovation while fostering responsible banking practices to benefit individuals, businesses, and communities.