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Sr. Benefits Analyst

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Klaviyo

8d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Boston

AI generated summary

  • You need a BA in a related field, 5+ years in benefits, HRIS knowledge (preferably Workday), strong analytical and communication skills, and a drive for improvement. Cross-functional teamwork is essential.
  • You will manage benefits communication, maintain databases, oversee specialty programs, support inquiries, and coordinate with vendors while ensuring data integrity and compliance.

Requirements

  • BA degree in a related field
  • You have 5+ years experience working with benefits programs, administration, compliance and analysis, previous experience with global benefits is preferred
  • Knowledge of various HRIS systems is a plus with a strong preference for Workday
  • You have strong analytical skills as you will be required to understand and effectively use data and metrics to dictate processes/workflows. Proficiency in Excel and other data tools is important.
  • You enjoy building things and continually strive to do things better than the status quo. You are intellectually curious.
  • Excellent verbal and written communication skills, ability to influence and outstanding organizational skills and attention to detail.
  • You are able to work cross functionally with different areas of an organization

Responsibilities

  • Partner with team members to build and document workflows and procedures for our benefits programs
  • Develop and manage benefits communication calendar, including regular newsletters, educational campaigns, events, and Health Fairs (virtual or in person)
  • Responsible for benefits communication including updating forms, documents, updating company intranet and writing company-wide communications
  • Own database management for Klaviyo's employees, ensuring accurate data entry, integrity and validation
  • Project manager for all specialty benefit programs (ie, FSA, Wellness, Perks, etc). Contributes to regular vendor reviews and helps make recommendations on changes
  • Manage Workday updates and reporting
  • Support benefits and leave of absence inquiries, including disability filing and FMLA procedures
  • Leverage and utilize benefits survey data platforms to track market competitiveness and alignment with company goals
  • Have a direct relationship with outside consultants/vendors for annual survey submissions, contract renewals and data reporting
  • Work cross functionally to collect and report data across departments including Finance, HR, People Operations and Talent Acquisition
  • Assist HRIS Analyst with initiating business process and bulk changes in HRIS
  • Follows all security protocols for various systems

FAQs

What is the role of a Senior Benefits Analyst at Klaviyo?

The Senior Benefits Analyst is responsible for the administration and project management of various benefits and retirement programs, handling inquiries and escalations, supporting HRIS functions, and contributing to the strategic development of the company's total rewards program.

How many years of experience are required for this position?

A minimum of 5 years of experience working with benefits programs, administration, compliance, and analysis is required, with a preference for candidates with global benefits experience.

What type of benefits programs will I be managing?

You will be managing programs including vacation, holiday, time off, leave of absence, retirement plans, disability, flexible spending, group health/medical/dental coverage, and wellness initiatives, among others.

Is experience with Workday preferred?

Yes, there is a strong preference for candidates with knowledge of various HRIS systems, particularly Workday.

What skills are important for this role?

Strong analytical skills, proficiency in Excel and data tools, excellent verbal and written communication skills, outstanding organizational skills, attention to detail, and the ability to work cross-functionally are important for this role.

Will I be working independently or as part of a team?

You will be part of a collaborative, diverse, and fun team, and will also be expected to work cross-functionally with different departments within the organization.

What types of projects will I manage?

You will be the project manager for specialty benefit programs, contributing to vendor reviews and making recommendations for changes as needed.

How does Klaviyo view diversity and inclusion in the workplace?

Klaviyo values unique backgrounds, experiences, and perspectives, and believes everyone deserves a fair shot at success while appreciating the diverse experiences of their employees.

What are the opportunities for career growth in this role?

As a Senior Benefits Analyst, you will have the opportunity to contribute to shaping strategic benefits programs and may potentially grow into higher-level roles within the People Operations team.

Are there any specific qualifications needed beyond work experience?

A BA degree in a related field is required, along with the relevant experience in managing benefits programs and excellent analytical skills.

Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo

Marketing & Advertising
Industry
1001-5000
Employees
2012
Founded Year

Mission & Purpose

Klaviyo is a marketing automation platform that specializes in email and SMS marketing for e-commerce businesses. Their ultimate mission is to help businesses of all sizes grow by enabling them to create personalised and targeted marketing campaigns, build stronger customer relationships, and drive sales. Klaviyo's purpose is to empower e-commerce brands with the tools and insights they need to thrive in the digital marketplace, providing them with the means to deliver relevant and engaging marketing messages to their customers and drive business success.

Culture & Values

  • Customer first

    We always put our customers first. Klaviyos start with the customer and work backward. We create products that solve legitimate customer problems, always doing what's best for our customers and their customers. We work hard to earn and keep each customer's trust through products and experiences that improve their lives and speed up their paths to success.

  • Always learning

    We are always learning. “We surround ourselves with people that are intensely curious and energized by learning. I know many Klaviyos who have attended Udemy courses, coding academies, conferences, and university classes to better themselves and I know others that have independently launched internal trainings and mentoring programs to help teach others. It helps that we have a free book policy and generous learning stipend but what makes Klaviyo really special is the culture of putting this into action.” - Mike Parker, Sr. Director, Solution Architecture Klaviyos have a constant desire to learn and a powerful drive to “figure things out.” We’re high-slope and have a relentless curiosity that allows us to uncover and solve the world’s hardest problems. As individuals, we’re knowledgeable about many things, not just one. And when we don’t know something, we’re expected to learn and become an expert for others.

  • Equitable world

    We strive to make the world more equitable. “Klaviyos come from all over the world, and have all kinds of backgrounds. We have a number of employee-organized groups called KRGs that celebrate our different backgrounds, identities, and values. Because wherever you're from, you belong here.” - Hansen Liang, Senior Product Manager Klaviyos believe that everyone deserves a fair shot at success. We treat people both inside and outside of Klaviyo with equity, respect, honesty, and kindness. We strive to build a diverse company, and prioritize the inclusion of varied opinions and experiences throughout Klaviyo. We aren't afraid to speak out when we see injustice. We create products and programs that can provide everyone, everywhere with tools for ownership and success.

  • Collaborate radically

    We collaborate radically. Klaviyos are what we create together. We are humble, transparent, and on a lifelong journey to become better humans together. We express strong opinions with kindness and proactively seek feedback. We listen, share, encourage, and trust each other. We’re quick to admit when we’re wrong, and even quicker to help one another win. No task is below us—we’re as willing to ship packages as we are to set strategy. Our strict “no brilliant jerks” policy helps us recruit, hire, and retain exceptional collaborators.

  • Ambitious

    We are ambitious. “Klaviyos dream big and are passionate. We don't back down from challenging problems. We don't fear failing. We strive to succeed and build success for those around us. We don't limit our thinking to "what we've always done." We are builders and we create opportunities.” - Daniel Kezerashvili, Engineer Manager II Klaviyos don't limit themselves to the tools and solutions of today. We dream big and aim to solve the hardest of problems, problems that pull future technology into today. All of us are inventors and entrepreneurs, and together we create the best solutions for customers, even when that means tackling tough obstacles. Experimentation, failure, fast iteration, and big wins are all valued equally in our culture of problem-solving.

  • Remarkable

    We are remarkable. “I am always impressed by the unique skills and talents held by people at Klaviyo and the drive Klaviyos possess to go above and beyond. By bringing their best to work everyday in meaningful and noticeable ways, Klaviyos inspire others to do the same.” - Evan Eisert, Group Product Manager Klaviyos deliver work that is deemed “remarkable” by our peers, our customers, and the market. We start by focusing on quality of work, then learn how to do it faster, frugally, and more efficiently. We are meticulous in each action we take as individuals and as teams. We are rigorous, prepared, and high-performance. We know the “why” behind each problem and goal, and we stay close to the decisions we make to ensure the most remarkable outcome.