FAQs
What qualifications are required for the Sr. Customer Advisor position?
A BA/BSc degree is required, along with several years of experience in B2B sales or account management.
Is fluency in languages necessary for this role?
Yes, fluent German and English skills in both spoken and written form are essential.
What are the key responsibilities of a Sr. Customer Advisor at Amazon Business?
Key responsibilities include developing innovative concepts for B2B customers, presenting Amazon Business benefits to executives, analyzing customer purchasing processes, and collaborating on digital procurement strategies.
What type of customers will I be working with?
You will be working with customers from the Technology, Media, and Telecommunications (TMT) sectors.
Is travel required for this position?
Yes, occasional travel for business presentations or customer meetings (10-25%) is required.
What skills are essential for success in this role?
Essential skills include strong communication and negotiation abilities, experience in advising C-level executives, a knack for analyzing complex processes, and proficiency in using databases and CRM tools.
How does Amazon Business value diversity in the workplace?
Amazon is an equal opportunities employer and believes that employing a diverse workforce is crucial to its success.
What is the company’s stance on providing accommodations for candidates with disabilities?
Amazon is committed to providing accommodations for candidates with disabilities during the application and hiring process.
What is the company culture like at Amazon?
Amazon fosters an inclusive culture that empowers employees to deliver the best results for customers.
Are there opportunities for career advancement within Amazon Business?
Yes, there are many opportunities for career development and growth within Amazon Business, as it is one of the fastest-growing segments of Amazon.