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Sr ER Accommodations Mgr (REMOTE)

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Fresenius Medical Care North America

1mo ago

  • Job
    Full-time
    Senior Level
  • Legal
    People, HR & Administration
  • Irving

AI generated summary

  • You need a Bachelor's in HR or equivalent experience, 5+ years in HR, knowledge of employment law, and strong organizational and communication skills. Experience with PeopleSoft or Workday preferred.
  • You will manage accommodation requests, ensure compliance with laws, support employees, document processes, liaise with teams, provide guidance on employee relations, and resolve HR issues.

Requirements

  • Bachelor’s Degree desired, preferably in Human Resource Management, or equivalent directly related work experience
  • 5+ years’ related experience
  • SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, but not required.
  • Demonstrated knowledge of employment law with the ability to apply this knowledge.
  • Strong knowledge of HR principles, practices, methods, and techniques for providing workforce advisory and support.
  • Experience in employee relations with a focus on accommodation management and/or leave management preferred
  • Experience in conflict resolution and problem intervention skills.
  • Ability to interact and communicate effectively with all levels of the organization both orally and in writing.
  • Strong organizational skills, initiative, attention to detail and adaptability to change.
  • Ability to apply sound judgment and decision making through complex cases.
  • Ability to produce accurate work with attention to detail.
  • Experience with PeopleSoft, Workday, and/or Case Management systems is desired

Responsibilities

  • Ensures compliance with regulatory requirements including but not limited to, Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA), American Disabilities Act as Amended (ADAAA) and Pregnant Worker Fairness Act (PWFA) to ensure the uniform and equitable treatment of employees including reviewing and advising on requests for accommodations.
  • Perform case management and coordinate the accommodation process for full cycle case management, including working with the employee, operation leadership, HR/TA partner(s), vendors, work location, and other stakeholders.
  • Provide support and guidance related to short term and long-term accommodations for employees at work or returning to work for medically necessary accommodations, including review and equitable evaluation of leaves of absence as an accommodation request.
  • Assess risk, provide guidance and alternatives, and partner with ER and Legal team on complex issues as appropriate.
  • Conduct and document the interactive dialogue as required to make determinations and communicate decisions to employees and managers.
  • Monitor temporary accommodation effectiveness, timelines and follow up for modification needs, extension, or completion.
  • Act as liaison between our third-party Leave Management Office, HRIS, Payroll, Workers Compensation and Benefits teams as required.
  • Develop, update, and maintain letters and forms which document the states of the accommodation process including requests for additional information, determinations, alternatives, and instructions.
  • Inputs all documentation and records in case management system.
  • Maintains current knowledge of applicable laws, company benefits, policies, and procedures.
  • Utilizes knowledge and expertise in the employee relations and human resources field to investigate, address, and resolve human resource issues and problems including but not limited to personnel management, policy and procedure interpretation and implementation, benefits, and interpersonal issues all within the established priority-based response times.
  • Provides guidance to managers on employee relations matters, which may include development of appropriate performance management documentation, referral to resources, and guidance on policies. Work to resolve matters and escalates as needed within the ER team.
  • May act as an intermediary between employees and managers to increase communication and understanding when a problem exists.
  • Maintains accurate and timely records in the case management system.
  • Assists with various projects as assigned by direct supervisor.
  • Other duties as assigned.

FAQs

What is the primary responsibility of the Sr. ER Accommodations Manager?

The primary responsibility is to ensure compliance, effectiveness, and documentation of the full cycle ADAA, PWFA, and other required accommodation processes, including reviewing requests and engaging in the interactive dialogue.

What kind of experience is required for this position?

The position requires 5+ years of related experience, ideally in employee relations or accommodation management.

Is a Bachelor’s degree required for this position?

A Bachelor’s degree is desired, preferably in Human Resource Management, or equivalent directly related work experience is acceptable.

Is SHRM certification necessary for the role?

SHRM certification (SHRM-SCP, SHRM-CP) is desirable but not required for this position.

Does this role involve direct supervision of staff?

No, the Sr. ER Accommodations Manager has no direct reports.

What skills are important for this job?

Important skills include strong knowledge of HR principles, conflict resolution, effective communication, organizational skills, attention to detail, and sound judgment.

Will the Sr. ER Accommodations Manager need to interact with other departments?

Yes, the position requires collaboration with Legal, Risk Management, HR Partners, and other stakeholders.

What types of accommodations will the manager be overseeing?

The manager will oversee accommodations related to medical needs under ADAA, PWFA, as well as short-term and long-term accommodations for employees.

What is the work environment for this position?

This position is remote, but physical demands and working conditions may apply depending on the tasks performed.

What tools or systems should the candidate be familiar with?

Familiarity with PeopleSoft, Workday, and/or Case Management systems is desired for this role.

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Fresenius Medical Care North America

Every patient, every day

1-10
Employees
1996
Founded Year

Mission & Purpose

Fresenius Medical Care North America (FMCNA) is the premier healthcare company focused on providing the highest quality care to people with renal and other chronic conditions. Through its industry-leading network of dialysis facilities and outpatient cardiac and vascular labs, Fresenius Medical Care North America provides coordinated healthcare services at pivotal care points for hundreds of thousands of chronically ill customers throughout the continent. As the world’s largest fully integrated renal company, it offers specialty pharmacy and laboratory services, and manufactures and distributes the most comprehensive line of dialysis equipment, disposable products, and renal pharmaceuticals. For more information, visit the FMCNA website at https://fmcna.com/.