FAQs
What is the primary role of the Sr. Executive - Recruitment?
The primary role involves overseeing daily operations of the BPO team, ensuring smooth workflow, high productivity, and driving continuous improvement to meet company objectives.
What qualifications are required for this position?
Candidates must possess strong technical skills in MS Excel, experience with Psft - Talent Acquisition Manager & CG, and knowledge of HR practices and regulations in India.
How many years of experience is expected for this role?
We are looking for candidates with 6 to 10 years of experience in BPO team management or similar roles.
What are the main responsibilities of the Sr. Executive - Recruitment?
Responsibilities include overseeing daily operations, guiding team members, utilizing MS Excel for data analysis, managing talent acquisition processes, and driving continuous improvement initiatives.
Is leadership experience necessary?
Yes, candidates should exhibit excellent leadership and team management abilities.
What technical skills are essential for this position?
Strong technical skills in MS Excel for data analysis and reporting, as well as experience with Psft - Talent Acquisition Manager & CG, are essential.
Does this role involve client interaction?
Yes, it requires ensuring timely resolution of client inquiries and issues to maintain high levels of client satisfaction.
Are there specific certifications required for this job?
Yes, candidates should have certifications in MS Excel, HR practices relevant to Indian regulations, and Psft - Talent Acquisition Manager.
How does this role contribute to customer satisfaction?
The position involves leading initiatives to enhance customer satisfaction and service quality, ensuring the team meets client expectations.
What is the expectation regarding teamwork and collaboration in this role?
The role requires collaboration with other departments to align operations with overall business objectives and foster a cohesive work environment.