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Sr. Key Account Manager

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Marketing
  • Mississauga, +7

AI generated summary

  • You need proven experience in eCommerce key accounts, strong analytical skills, proficiency in Excel/PowerBI/Tableau, Amazon platform knowledge, and excellent communication abilities. Flexibility for 10% travel is essential.
  • You will lead Amazon US business operations, drive joint business plans, manage P&L, enhance commercial strategies, and foster relationships to achieve sustainable growth and innovation.

Requirements

  • Proven ability to handle customer-facing key accounts in consumer packaged goods, with a significant amount of time spent in eCommerce
  • Track record of versatility, flexibility and an ability to use focus behaviour to handle multiple priorities in a dynamic environment
  • Demonstrated ability to proactively interpret digital trends and think criticality to challenge the status quo
  • High-level of integrity and passion with a presence that fits a fast-paced, energetic and collaborative organization
  • Domestic and global travel required with flexible scheduling – 10%
  • Proficiency with Microsoft Excel, Microsoft PowerBI and/or Tableau
  • Thorough understanding of Amazon’s platforms Vendor Central, AMS, Brand Registry
  • Excellent communication and presentation skills, with high attention to detail
  • Demonstrated ability to gain team followership in motivating change
  • A natural curiosity with a continuous improvement mentality

Responsibilities

  • Business Leadership Apply Agile methodology to operate as the general manager & product owner of the Amazon US business, in orchestrating a cross-functional team.
  • Strategic Orientation Internalize the LEGO Group’s and our customer’s strategy to develop differentiated joint business plans which deliver upon our shared objectives, while capitalizing on the customer’s unique value proposition and shopper base.
  • Cross-Market Collaboration Act as a strategic visionary in taking a digital-first and comprehensive market perspective into decision-making forums.
  • Commercial Integration Innovate upon our go-to-market principles to deliver a highly integrated and high-reaching commercial & promotional plan which encompasses all facets of the business, ranging from retail and storefront execution to platform marketing and eCommerce operations.
  • Results Orientation Accountable for delivering on key objectives to drive sustainable commercial growth.
  • P&L Ownership Be fully responsible for the management of the customer P&L across functional areas with a keen focus on both the LEGO Group’s and the customer’s economics to drive profitable growth and improved productivity.
  • Data-Driven Decision-Making Drive strong scorecard performance against key traffic, conversion, and retail critical metric targets through an analytical approach and a deep understanding of both the key paid & organic business drivers.
  • Planning & Operations Liaise with partners in operations to lead the joint forecast and drive an operational innovation agenda with a focus on the use of digital tools to drive greater standardization & automation.
  • Relationship Elevation Deliver on our customer value proposition to improve customer pulse through building a trusted & productive relationship as the primary lead call point.
  • Effective Negotiation & Selling Leverage a data-driven approach to collaborate and guide toward mutually valuable trade agreements.
  • Drive Shared Innovation Agenda Apply insights to develop a test & learn agenda for future growth opportunities which deliver on enhancing brand protection efforts while elevating our brand.
  • Capitalize on Licensing Partnerships Work in close concert with key inbound & outbound licensing partners to improve online business opportunities and reach more shoppers.

FAQs

What is the primary responsibility of the Sr. Key Account Manager?

The primary responsibility is to lead the building of the channel strategy while running and developing key accounts, particularly focusing on the Amazon US business.

Is experience in eCommerce necessary for this role?

Yes, a proven ability to handle customer-facing key accounts in consumer packaged goods with significant experience in eCommerce is required.

What tools or platforms should candidates be proficient in?

Candidates should be proficient with Microsoft Excel, Microsoft PowerBI, and/or Tableau, as well as Amazon’s platforms such as Vendor Central, AMS, and Brand Registry.

What is the expected travel requirement for this position?

Domestic and global travel is required, with flexible scheduling, at approximately 10%.

What kind of work environment can I expect?

The job features a hybrid working model, which generally requires an average of three days per week in the office.

What type of benefits does the LEGO Group offer?

The LEGO Group offers enhanced paid leave options, life and disability insurance, resources for physical and mental wellbeing, a generous colleague discount, and a bonus scheme based on goal achievements.

Is relocation assistance provided for this position?

No, there is no budget for domestic or international relocation for this position.

Is there a focus on diversity and inclusion in the hiring process?

Yes, the LEGO Group encourages applicants from all backgrounds and is committed to creating a diverse, dynamic, and inclusive culture.

What is the company's commitment regarding children's rights?

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing globally, and positions with high engagement with children require participation in Child Safeguarding Background Screening.

How does the company support career development?

The LEGO Group fosters a culture of play, encourages creative thinking, and provides opportunities for continuous improvement and development within the organization.

Our mission is to inspire and develop the builders of tomorrow.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!