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Sr. Manager, ER/LR - Labor

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Tampa

AI generated summary

  • You need a Bachelor’s degree, 8+ years in HR with a focus on Labor Relations, 5 years in management, strong leadership and relationship skills, HR analytics experience, and HRIS knowledge.
  • You will lead Labor Relations strategy, manage workforce events, foster relationships with unions, guide ERLR teams, train HR leaders, oversee grievance processes, and implement improvement initiatives.

Requirements

  • A minimum of a Bachelor’s Degree is required.
  • A minimum of 8 years progressive HR experience with a strong focus in Labor Relations, experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management. A 8-10 year combination of Labor and Employee Relations experience will be considered.
  • A minimum of 5 years of people management experience is required.
  • Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences.
  • Proven success in establishing, managing and empowering a global virtual team.
  • Ability to establish a culture focused on speed, accountability and continuous improvement while building employee-centric repeatable and sustainable processes.
  • Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholders.
  • Experienced in shaping solutions and driving business results, with strong communication and collaborative partnership skills with internal and external stakeholders to ensure the effective execution of HR solutions across the enterprise.
  • Experience developing strategies in alignment with functional HR strategy to execute and ensure the availability of resources and best quality service.
  • Experience using Service Center technologies, ticket management, knowledge management, telephony /IVR, document management, etc.
  • Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization.
  • Strong understanding of HR Operations.
  • High results orientation and ability to motivate team to high levels of performance.
  • Strong knowledge of Human Resource Information Systems and applications (e.g. ERP, HRIS, Applicant Management Systems, etc.)

Responsibilities

  • Evolve and lead our North America Labor Relations strategy and operations
  • Conduct business impact assessments and provide Labor Relations consulting for significant workforce events, such as mergers, acquisitions, and restructurings.
  • Foster onsite positive working relationships with union representatives, employees, and management to promote open communication
  • Accountable for nurturing positive relationships between the organization, BUHR and labor unions through the negotiation of collective bargaining agreements, management of employee grievances, interpretation of labor contracts, and ensuring adherence to labor laws
  • Coordinate mediation or arbitration processes to resolve labor disputes when required.
  • Lead a team of Labor Relations Professionals who support various geographies and processes within the region, collaborating with respective Global Services and HR teams to achieve desired ERLR outcomes. Foster a collaborative and inclusive team culture, promoting excellence and continuous learning.
  • Manage assigned operational activities to achieve target key performance indicators, service and operational level agreements. Analyze and convert these metrics into actionable insights for the business.
  • Offer guidance and support to Employee Relations/Labor Relations professionals.
  • Offer guidance and support to managers in understanding labor agreements and addressing contract-related matters.
  • Participate in developing ER/LR policies for the North America region
  • Facilitates and mitigates risk through direct interventions with managers and employees in handling highly sensitive cases and escalations.
  • Stay informed about employment and labor practices in the relevant country or countries; notify management of regulatory changes
  • Manage grievance, discipline, and policy interpretation requests that require advanced knowledge and authority, along with interaction with third parties, such as preparing position statements for claims submitted to government agencies (e.g., EEOC, DOL, NLRB or state agencies)
  • Lead ERLR projects
  • Create and conduct training sessions on Employee Relations/Labor Relations for Business Unit HR and People Leaders
  • Enhance the team’s capabilities by organizing regular training and knowledge-sharing sessions to improve their understanding of the country, local and work locations.
  • Develop and implement change management and communication strategies for ERLR
  • Propose continuous improvement initiatives aimed at optimizing service delivery by assessing and offering feedback on operational processes, policies, standard operating procedures, and work instructions, and implement key improvement plans for execution.

FAQs

What is the location for the Sr. Manager, ER/LR - Labor position?

The position is located onsite in Tampa, FL or New Brunswick, NJ.

What is the primary focus of this role?

The primary focus is on Labor Relations, including negotiating collective bargaining agreements, managing employee grievances, and ensuring compliance with labor laws.

How many years of HR experience are required for this position?

A minimum of 8 years of progressive HR experience, with a strong focus on Labor Relations, is required.

Is people management experience necessary for this role?

Yes, a minimum of 5 years of people management experience is required.

What type of projects will the Sr. Manager be involved in?

The Sr. Manager will lead ERLR projects and conduct business impact assessments for significant workforce events such as mergers and restructurings.

What are the key responsibilities of this position?

Key responsibilities include evolving the Labor Relations strategy, fostering positive relationships with union representatives and employees, managing operational activities, and providing guidance to Labor Relations professionals.

Are there training opportunities provided in this role?

Yes, the Sr. Manager will create and conduct training sessions on Employee Relations/Labor Relations for Business Unit HR and People Leaders.

What qualifications are needed for this job?

A Bachelor's Degree is required, along with extensive HR experience, strong leadership skills, and experience developing strategies in alignment with functional HR goals.

What benefits does Johnson & Johnson offer for this position?

Benefits include medical, dental, vision, life insurance, retirement plans, annual performance bonuses, vacation, sick time, and holiday pay.

What is the salary range for this position?

The base pay range for this position is $120,000 - $207,000.

Hospitals and Health Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Profound Change Requires Boldness. Johnson & Johnson is the largest and most diversified healthcare products company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.