Logo of Huzzle

Home

Matches

Explore

Manage

Sr. Manager, Global Sales Operations Lead

image

Uber

11d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • New York
    Remote

AI generated summary

  • You should have 8+ years in sales ops, 5+ years in global forecast management, CRM/BI tool experience, and a strong understanding of Uber's go-to-market structure. An MBA is preferred.
  • You will manage global sales cadences, develop dashboards, track deal progress, facilitate collaboration, and improve operational processes while aligning regional needs with central standards.

Requirements

  • 8+ years in Sales Operations, Business Operations, Strategy, or related GTM functions.
  • 5+ years experience managing complex forecast processes and operational cadences in a global organization.
  • 5+ years experience with CRM platforms (e.g., Salesforce), BI tools (e.g., Tableau), and pipeline analytics.
  • 5+ years leading a global sales operations function.
  • Bachelors Degree
  • Experience in high-growth tech, enterprise software, or marketplace businesses.
  • Strong understanding of Uber's GTM structure and commercial teams.
  • MBA or equivalent in Business, Operations, or a related field.

Responsibilities

  • Define, manage, and evolve Uber's global sales cadences, including forecasting, pipeline health reviews, top deal tracking, and commercial business reviews (MBRs).
  • Partner with Edge Sales Ops teams to ensure local adaptations are rooted in global standards and are executed with consistency.
  • Develop and standardize sales dashboards and operational reports to help leadership monitor seller performance and overall business health.
  • Run monthly and quarterly forecast cycles in collaboration with Strategic Finance and Sales leaders.
  • Track progress against strategic opportunities, providing timely insights and escalation paths for top deals globally.
  • Define the rules of engagement and support processes that align teams around consistent seller workflows and handoffs.
  • Facilitate knowledge-sharing, collaboration, and alignment among Edge Sales Ops teams across mega-regions.
  • Partner closely with Finance, GTM Strategy, and Systems & Tools teams to evolve the operating model and underlying tech stack.
  • Lead continuous improvement of operational processes and tooling, leveraging automation and systems integration.
  • Pilot new initiatives with Edge partners and define rollout plans for global scaling.
  • Proven ability to operate in matrixed orgs and influence without authority.
  • Defines operational mandates and aligns global teams to common rhythms.
  • Operates with a high degree of independence in solving diverse and ambiguous problems.
  • Leads with influence across cross-functional partners and Edge teams globally.
  • Applies judgment to balance central standards with regional business needs.

FAQs

What is the primary role of the Sr. Manager, Global Sales Operations Lead?

The primary role is to ensure Uber's sales engine runs effectively by managing sales operating cadences, such as pipeline management, forecasting, and quarterly business reviews, while partnering with various stakeholders.

What are the key responsibilities for this position?

Key responsibilities include defining and managing sales cadences, developing sales dashboards, tracking top deal progress, facilitating global coordination, innovating operational processes, and leveraging stakeholder alignment.

What qualifications are required for this role?

The role requires 8+ years in Sales Operations or related fields, 5+ years managing complex forecast processes, proficiency with CRM platforms and BI tools, and a Bachelor's degree.

Are there any preferred qualifications for candidates?

Yes, preferred qualifications include experience in high-growth tech or marketplace businesses, a strong understanding of Uber's GTM structure, and an MBA or equivalent degree in a related field.

What tools and platforms should candidates be familiar with?

Candidates should have familiarity with CRM platforms (e.g., Salesforce), BI tools (e.g., Tableau), and pipeline analytics.

Is this position focused on global operations?

Yes, the position involves leading a global sales operations function and coordinating efforts across various regional teams.

What is the base salary range for this role in New York, NY?

The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

Are there additional compensation components besides the base salary?

Yes, the role includes eligibility for Uber's bonus program, potential equity awards, and various benefits.

What leadership qualities are important for this position?

Important leadership qualities include the ability to influence without authority, operate independently, apply judgment effectively, and balance central standards with regional business needs.

Will the Sr. Manager, Global Sales Operations Lead work closely with other teams?

Yes, the role involves collaboration with Sales, Strategy, Finance, and Product teams to ensure alignment and drive outcomes.

image

Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness