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Sr. Manager, US&C Sales Strategy - SMB Acquisition

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Uber

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Seattle

AI generated summary

  • You need 7+ years in sales operations with 400+ reps, strong analytics and communication skills, proficiency in Excel/SQL/Salesforce, and an MBA or relevant degree. B2B experience required.
  • You will lead sales support system evolution, manage forecast models, analyze sales performance, oversee business cadences, build cross-team relationships, and lead special projects.

Requirements

  • Minimum 7 years supporting a divisional Sales Operations function with 400+ Account Executives and Sales Managers
  • Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
  • Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required.
  • Intermediate + proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.
  • Bachelor's degree
  • 10 years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
  • 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
  • Experience working in a high-growth B2B company
  • MBA or higher degree in economics, math, business or similar discipline
  • Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.
  • Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
  • Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.
  • Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
  • Proven ability to influence with and without explicit authority, strong listening skills
  • Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
  • Ability to operate successfully in a lean, fast-paced organization
  • Ability to scale quickly
  • Highly organized multitasker, able to operate with a great degree of independence in ambiguous situations

Responsibilities

  • Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.
  • Manage the development of continuously evolving forecast models using cutting edge methodologies.
  • Own quantitative analysis of the performance of the sales teams.
  • Manage the weekly, monthly, quarterly and annual business cadences.
  • Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders.
  • Lead special projects in and outside of their segment and territory.

FAQs

Do we support remote work?

Yes, we do remote work in a hybrid format, collaborating in-person 50% of the time.

What is the primary responsibility of the Sr. Manager, Sales Operations for SMB Acquisition?

The primary responsibility is to partner with the Head of SMB Acquisition to implement and run their rhythm of business, drive predictability in reporting, analyze business trends, devise local GTM strategies, and lead growth initiatives.

What are the basic qualifications required for this position?

The basic qualifications include a minimum of 7 years supporting a divisional Sales Operations function with 400+ Account Executives and Sales Managers, experience in various organizational functions such as variable compensation and sales forecasting, proven ability to implement sales processes, and proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint, and CRM tools like Salesforce.

What is the preferred educational background for this role?

An MBA or a higher degree in economics, math, business, or a similar discipline is preferred.

What type of projects will the Sr. Manager lead?

The Sr. Manager will lead special projects in and outside their segment and territory, which may involve designing and executing experiments to drive growth or efficiency.

What skills are emphasized for success in this role?

Strong analytical skills, collaboration and stakeholder management skills, excellent verbal and written communication skills, and the ability to influence others are emphasized for success in this role.

Is prior work experience as an Account Manager or Account Executive required?

While it is not required, 2-3 years of experience as an Account Manager or Account Executive in a B2B environment is preferred.

What is the salary range for this position based in New York, NY?

The salary range for this position in New York, NY is USD$186,000 per year to USD$207,000 per year.

Will the role involve analysis of sales team performance?

Yes, the role includes owning quantitative analysis of the performance of the sales teams.

Are there opportunities for bonuses or equity awards?

Yes, all US locations are eligible to participate in Uber's bonus program and may be offered an equity award along with other types of compensation.

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness