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Sr Product Manager, Messaging

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Uber

8d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Product
  • New York

AI generated summary

  • You have 5+ years in product management, a CS degree, ads/content system expertise, strong UX passion, data storytelling skills, and experience with ML/ranking and multivariate testing.
  • You will own Messaging experiences in the Eater journey, collaborate with cross-functional teams to understand user needs, and integrate use cases to enhance the Uber Eats app.

Requirements

  • Minimum of 5 years of delivering highly successful and innovative products with your fingerprints all over them -- and you're deeply proud of what you've accomplished.
  • Bachelors Degree in Computer Science or similar.
  • Ads / Content systems experience working with targeting, campaign management, and performance measurement.
  • Experience working on presentation layer of ads or onboarding funnels is a must have (ads system experience or content ranking is highly preferred).
  • A passion for user experience: you can both guide design priorities for the team, and have an excellent sense of experience principles.
  • Platform experience: you can take a laundry list of use cases and connect the dots to develop holistic, scalable solutions with internal partners.
  • You can get the data you need and can whip it into an insightful story with no help. You have experience running rigorous multivariate testing and experimentation.
  • ML/ranking experience: you can work closely with Data Science & Machine Learning Engineering experts to maximize the value of touchpoints with Eaters, optimizing across eater needs & context, timing, channels, content, and more.

Responsibilities

  • Own the end-to-end Messaging experiences and platforms that touch every part of the Eater journey, from the home screen to checkout and delivery. Across these surfaces, you'll own the full stack, in doing so, you'll be creating and leading execution on an exciting roadmap to materially shape the way tens of millions of people interact with the Uber Eats app.
  • Partner with design, research, data science, engineering, and other PM stakeholders to understand user needs and pain points, and then design holistic solutions to address them.
  • Work with product, operations, sales, and other partner teams around the company to understand their use cases and integrate them appropriately in the Eater app.

FAQs

What is the job title for this position?

The job title is Sr Product Manager, Messaging.

What are the key responsibilities of the Sr Product Manager, Messaging?

The key responsibilities include owning the end-to-end messaging experiences in the Uber Eats app, partnering with cross-functional teams to understand user needs, and designing holistic solutions to enhance user engagement throughout the Eater journey.

What qualifications are required for this position?

A candidate must have a minimum of 5 years of experience delivering innovative products, a Bachelor's degree in Computer Science or a similar field, and experience with ads/content systems related to targeting, campaign management, and performance measurement.

Is experience with machine learning and ranking systems preferred for this role?

Yes, experience with machine learning and ranking systems is preferred, as the candidate will work closely with Data Science and Machine Learning Engineering experts to optimize user interactions.

What specific experience is necessary regarding ads or onboarding funnels?

Candidates must have experience working on the presentation layer of ads or onboarding funnels, with a preference for those who have ads system experience or content ranking.

What are the salary ranges for this role based in New York or San Francisco?

The base salary range for this role in New York and San Francisco is USD$190,000 to USD$211,000 per year.

Are there additional compensation opportunities for this position?

Yes, employees in this role are eligible to participate in Uber's bonus program and may be offered equity awards and other types of compensation.

What type of experience is valued for guiding design priorities?

A passion for user experience is valued, along with the ability to guide design priorities and a strong sense of experience principles.

What kind of collaboration is expected in this role?

The Sr Product Manager will collaborate with design, research, data science, engineering, and other product teams to effectively address user needs and integrate various use cases into the Eater app.

Will the candidate be involved in data-driven decision-making?

Yes, the candidate must have the ability to derive insights from data, run rigorous multivariate testing, and utilize those insights to inform product decisions.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness