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Sr Sales Operations Associate, Delivery Commercial Operations

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Uber

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • New York

AI generated summary

  • You need 6+ years in Sales Ops, GTM strategy, or similar, with experience in global accounts, strong analytical skills, Salesforce proficiency, and advanced Excel/SQL abilities. Bachelor's required.
  • You will manage sales support systems, analyze team performance, develop forecast models, oversee business cadences, and foster relationships with stakeholders while leading special projects.

Requirements

  • 4+ years' experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise
  • 1+ year experience supporting a Global Accounts Sales Operations function with commercial members located worldwide
  • Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
  • Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
  • Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
  • Intermediate technical ability with experience in Excel + preferably other programs such as: SQL or Python
  • Salesforce proficiency
  • Bachelor's degree
  • Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
  • 6+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
  • 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
  • Experience working in a high-growth B2B company
  • Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce

Responsibilities

  • Contribute to the strategy of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
  • Manage the development of continuously evolving forecast models using cutting edge methodologies
  • Own quantitative analysis of the performance of the sales teams
  • Manage the weekly, monthly, quarterly and annual business cadences
  • Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
  • Lead special projects in and outside of segment and territory

FAQs

What is the main focus of the Sr Sales Operations Associate role?

The main focus of the Sr Sales Operations Associate role is to support the Head of Global Accounts and Head of Enterprise in managing teams responsible for driving acquisition and expansion within Global Accounts, while designing and implementing solutions to complex business challenges.

What qualifications are required for the role?

The basic qualifications include 4+ years of experience in Sales Operations or related functions, 1+ year supporting Global Accounts Sales Operations, strong collaboration skills, analytical capabilities, intermediate technical skills in Excel and preferably SQL or Python, Salesforce proficiency, and a Bachelor's degree.

What are some preferred qualifications for this role?

Preferred qualifications include 6+ years of experience in Sales Operations or GTM Strategy, 2-3 years as an Account Manager or Account Executive in a B2B environment, experience in a high-growth B2B company, and advanced proficiency in tools like Microsoft Excel, SQL, Google Sheets, PowerPoint, and Salesforce.

What will be the responsibilities of the Sr Sales Operations Associate?

Responsibilities include contributing to sales support systems and processes, managing forecast models, owning quantitative analysis of sales performance, managing business cadences, nurturing stakeholder relationships, and leading special projects.

What types of skills are important for this position?

Important skills include strong collaboration and stakeholder management, analytical interpretation of complex data, proficiency in technical tools, and the ability to refine and implement sales processes to enhance operational efficiency.

What will the salary range be for this position if based in Chicago?

The base salary range for this role in Chicago is USD$116,000 to USD$128,500 per year.

Are there opportunities for bonuses and equity awards?

Yes, employees in this role will be eligible to participate in Uber's bonus program and may also be offered equity awards and other types of compensation.

Does the position involve working with cross-functional teams?

Yes, the role requires building strong relationships with various teams, including sales, finance, HR, Strategy & Planning, and deal desk to ensure effective collaboration and support.

What type of work environment should candidates expect?

Candidates can expect a dynamic and fast-paced work environment focused on growth and collaboration, where they will be involved in strategic initiatives and process improvements.

Is prior experience in sales essential for this role?

While not mandatory, having 2-3 years of experience as an Account Manager or Account Executive in a B2B environment is preferred and can be beneficial for performance in this role.

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness