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Sr. Specialist, Quality Assurance

  • Job
    Mid & Senior Level
  • Business, Operations & Strategy
  • Brampton
  • Quick Apply

AI generated summary

  • You must have a food science degree, 4-7 years in food manufacturing quality leadership, understanding of product development, HACCP & GFSI knowledge, strong problem-solving skills, great communication, organizational skills, and be willing to travel.
  • You will ensure product quality through detailed risk assessments, specification development, vendor collaboration, and resolution of customer complaints in a fast-paced and inclusive environment.


  • University education in food science or other applicable degree
  • 4-7 years related work experience in a food manufacturing environment in a quality leadership role.
  • Solid understanding of the product development process, including specification creation, plant trials, first production events, warranty periods and associated document requirements.
  • Solid understanding of HACCP, GFSI, Quality Management Systems and Canadian Regulations and their application in the food industry.
  • Strong problem-solving skills that are risk based and data driven, to identify root cause and future actions
  • Good interpersonal and communication skills to optimally engage will all levels and team members with minimal direction.
  • Result oriented, passionate about business needs
  • Highly organized with a solid focus on detail and accuracy. Able to effectively prioritize and run multiple projects, tasks, and timelines.
  • Travel is required for the role and varies through the year. Travel may include local, national and international. Requires use of personal vehicle.


  • Must have functional knowledge of product development of finished goods and retail products. Including key understanding of various manufacturing techniques, knowledge of related ingredients and properties in various applications, knowledge of process parameters that impact final product and any applicable industry standards and regulatory requirements.
  • Work with product development and vendor to support the development of technical, accurate and comprehensive manufacturing and finished product specifications which take into consideration vendor operating standards and customer expectations.
  • Provide proficient technical insight to conduct a detailed product risk assessment throughout the projects to ensure that all risks to the performance of the product from a quality and food safety perspective are considered and recommendations are provided to attain a high level of compliance.
  • Work with vendor to conduct appropriate review of ingredient specifications, allergen controls, packaging, operational controls and other applicable validation studies to assess food safety and quality risk mitigations
  • Attend productions events, conduct sample evaluation, review product analysis reports, and customer complaints to ensure product quality consistency, sensory and alignment to specifications to determine vendors capability of a successful launch through the warranty period.
  • Act with pace and efficiency during investigations and ensure timely resolution of customer complaints, trends and non-conformances ensuring that root cause analysis and corrective/preventative actions are implemented.
  • Commitment to promoting a workplace of inclusiveness and belonging


What is the primary responsibility of the Sr. Specialist, Quality Assurance role?

The primary responsibility of this role is to ensure product quality compliance, manage food safety, and deliver established landmarks to achieve Loblaw quality strategy and objectives.

Who does the Sr. Specialist, Quality Assurance work closely with?

The Sr. Specialist, Quality Assurance works closely with control brand product development and management teams, vendors, and other business partners to support product reformulation and maintenance projects.

What is the role of the Sr. Specialist, Quality Assurance in product compliance and specification?

The Sr. Specialist, Quality Assurance is the technical expert in ensuring product compliance and specification to meet quality standards.

At Loblaw, we're developing innovative products and solutions. Our focus is on empowering Canadians to Live Life Well.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Our Purpose – Live Life Well Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name. The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience. In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.