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Sr. WC Claims Consultant

  • Job
    Expert Level
  • Consulting
  • $110K - $145K
  • Los Angeles

AI generated summary

  • You need a bachelor's degree, 15 years insurance claim experience, strong Microsoft Office skills, knowledge of TPAs, industry trends, and regulations, ability to travel and work outside normal hours, and legal work status in the US.
  • You will oversee client relationships, analyze industry trends, and provide strategic guidance, while managing claims, marketing, and administration for a designated book of business.


  • Bachelor’s degree in insurance, business or related field required. Advanced degree in business, insurance or law preferred
  • A minimum of 15 years of practical insurance claim management experience required
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Extensive knowledge of the practices and procedures of Third-Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs required
  • Understanding of industry trends and governmental regulations
  • Ability to travel by automobile and aircraft and be away from home more than one day and night
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States


  • Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.
  • Oversees the servicing of a designated book of business as relating to marketing, claims, and administration
  • Researches an issues’ root cause, implements, and resolves policy-related issues
  • Recommends potential enhancements or improvements to processes, products, and/or policies
  • Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
  • Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations
  • Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
  • Engages in Client strategy meetings to manage insured expectations for upcoming term
  • Develops and presents coverage plan and renewal terms to Client
  • Assesses and interprets exposure information from the Client
  • Analyzes quotes from carriers to determine appropriate recommendations
  • Interprets and evaluates policy terms to ensure adequate coverage for Client’s identified exposures
  • Facilitates Client premium financing
  • Participates in negotiations with carriers for new and renewal quotes
  • Collaborates with senior staff in selecting new markets for submission and requesting quotes
  • Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive
  • Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
  • Researches and understands industry trends and government regulations
  • Mentors and trains junior-level staff
  • Performs other responsibilities and duties as needed


What qualifications are required for the Sr. WC Claims Consultant position at Lockton?

A Bachelor’s degree in insurance, business, or a related field is required, with an advanced degree in business, insurance, or law preferred. A minimum of 15 years of practical insurance claim management experience is required.

What are the responsibilities of the Sr. WC Claims Consultant at Lockton?

The Senior Claims Consultant provides specialized claims consulting services for Lockton Clients with complex programs involving liability and casualty coverage. They coordinate, implement, and manage claims programs, advocate for exceptional claims outcomes, evaluate existing claim programs, analyze claim data, develop and oversee Claims Management programs, act as a liaison between Clients and insurance carriers, collaborate with Producers and Client Service Teams, and participate in the sales process for prospective Lockton clients.

What skills are necessary for a Sr. WC Claims Consultant at Lockton?

Strong knowledge of Microsoft Office Suite, understanding of industry trends and governmental regulations, ability to develop long-term partnerships with Third-Party Administrators, and willingness to travel by automobile and aircraft away from home for more than one day and night are necessary skills for this position.

Can the Sr. WC Claims Consultant work remotely?

The Sr. WC Claims Consultant may need to travel to Client, Carrier, and/or TPA locations as needed. They may also be required to work outside of normal business hours and must be legally able to work in the United States.

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Mission & Purpose

What makes Lockton stand apart is also what makes us better: independence. Lockton's private ownership empowers its 10,750+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results.