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SRH Clinic Co-ordinator

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Aneurin Bevan University Health Board

1mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You should have NVQ level 3 or equivalent, NHS admin experience, excellent communication skills, IT proficiency, customer service training, and 3+ years in a medical office.
  • You will manage daily admin tasks for specialist services, liaise with staff and patients, process referrals, and maintain databases per departmental protocols.

Requirements

  • NVQ level 3 or equivalent experience
  • previous experience of NHS Admin role or similar
  • Excellent communication skills
  • CLAIT / ECDL admin based qualification
  • Training in Customer service
  • Office experience / NHS Admin experience
  • customer/ patient service experience
  • Competent in Microsoft packages / IT systems
  • Extensive / medical Office experience 3+ years
  • Competent in NHS IT packages such as WPAS , CWS, Lillie Blithe, Microsoft

Responsibilities

  • To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurse’s, patients who access Contraception and GUM services along with patients who self-refer / refer via GP via the telephone.
  • Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the unplanned Pregnancy Service.
  • Regular Housekeeping of Databases as instructed by performance manager, process self referrals, letters/prescriptions in line with department protocols.

FAQs

What is the main role of the SRH Clinic Co-ordinator?

The main role of the SRH Clinic Co-ordinator is to work closely with Sexual and Reproductive Health Admin and Clinical staff to deliver timely care, manage day-to-day administration duties, and communicate effectively with staff, patients, and third-party suppliers.

What qualifications are required for this position?

The essential qualifications include an NVQ level 3 or equivalent experience and previous experience in an NHS Admin role or a similar position.

Is prior experience in NHS administration necessary?

Yes, previous experience in an NHS Admin role or similar is essential for this position.

Are there any specific IT skills required for the job?

Yes, candidates should be competent in Microsoft packages and other IT systems. Knowledge of specific NHS IT packages such as WPAS, CWS, and Lillie Blithe is desirable but training will be provided.

What type of working environment can I expect?

You can expect a busy, varied, and challenging working environment that is also very rewarding, as you will be part of a supportive team aimed at delivering quality healthcare services.

What benefits does the Aneurin Bevan University Health Board offer?

The Health Board offers a fantastic benefits package, extensive training and development opportunities, paid mandatory training, in-house programs, career pathways, flexible working, and occupational health support.

Is this position open to applicants with protected characteristics?

Yes, applications are encouraged from all individuals with protected characteristics and those in the Armed Forces Community.

Will the selected candidate receive training?

Yes, training will be provided for the successful candidate, especially for any specific NHS IT systems mentioned.

How can applicants participate in the selection process if they have specific requirements?

Applicants can contact the recruiting manager or the Aneurin Bevan University Health Board recruitment team to discuss any reasonable adjustments needed for the application and selection process.

Is there an age limit for applicants?

There is no specific age limit mentioned; the role is open to all qualified candidates irrespective of age.

Will the job involve direct contact with patients?

Yes, the post holder will have direct contact with patients, other health professionals, and third-party suppliers in line with operational processes and practices.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers