FAQs
What is the primary focus of the Big Data team at ServiceNow?
The Big Data team is responsible for delivering state-of-the-art monitoring, analytics, and actionable business insights by utilizing new tools, Big Data systems, and methodologies like AI and machine learning to improve efficiencies across various company functions.
What are the key responsibilities of a Staff Big Data Hadoop Administrator?
Key responsibilities include deploying, monitoring, maintaining, and supporting Big Data infrastructure and applications on ServiceNow Cloud and Azure environments, automating deployment processes, performance tuning, providing production support, and enforcing data governance policies.
What qualifications are required for this role?
Candidates should have at least 6+ years of overall experience with 4+ years in a DevOps role, extensive knowledge of the Hadoop/Big Data ecosystem, experience in securing Hadoop stacks, proficiency in multiple programming languages, and in-depth knowledge of Linux internals.
Is experience with CI/CD pipelines important for this position?
Yes, experience in supporting CI/CD pipelines, particularly in Cloudera and cloud environments like Azure/AWS, is highly valued for this role.
What programming languages should I be familiar with?
Applicants should have a good knowledge of Perl, Python, Bash, Groovy, and Java.
Are there any tools that would be beneficial to know for this position?
Familiarity with tools such as Tableau, Grafana, MariaDB, Prometheus, and deployment automation technologies like Puppet, Ansible, Terraform, Jenkins, and Docker is beneficial.
What kind of environment is the work persona for this role?
The work persona is flexible with options for remote work, but it may also require in-office presence depending on the nature of the tasks.
Does ServiceNow provide equal employment opportunities?
Yes, ServiceNow is an equal opportunity employer and all qualified applicants will receive consideration without regard to various protected categories.
Can candidates with non-traditional career paths apply for this role?
Yes, ServiceNow encourages candidates with diverse backgrounds and experiences to apply, as unique experiences enrich the team.
What should I do if I need accommodations during the application process?
If you require reasonable accommodations to complete any part of the application process, you can contact talent.acquisition@servicenow.com for assistance.