FAQs
What is the primary role of a Staff Scheduling Associate at Cleveland Clinic?
The primary role of a Staff Scheduling Associate is to ensure that staffing adjustments for assigned areas are completed accurately and timely, maintaining adequate nurse-to-patient ratios and supporting patient-first healthcare.
What skills are essential for a successful Staff Scheduling Associate?
Essential skills include time management, organization, critical thinking, high levels of customer service, self-motivation, professionalism, reliability, and proficiency in clerical tasks and computer programs like Microsoft Excel, Word, and PowerPoint.
What are some specific responsibilities of the Staff Scheduling Associate?
Responsibilities include reviewing staffing levels with management, generating staffing projections, seeking coverage for shifts, resolving staffing issues, collaborating with nursing leadership, and documenting caregiver schedule changes using Kronos.
What educational qualifications are required for this position?
A High School Diploma or GED is required. An Associate's Degree may substitute for up to one year of experience, and a Bachelor's Degree may substitute for up to two years of experience.
What work experience is necessary for the Staff Scheduling Associate position?
A minimum of two years of customer service experience is required, with one year of staffing or scheduling experience preferred. Proficiency in MS Office and database software is also necessary.
What are the physical requirements for this role?
The physical requirements include manual dexterity for constant data entry, the ability to sit for long periods, and the capacity to use a telephone without TTY, requiring articulate speech.
What personal protective equipment (PPE) is necessary for this position?
Staff Scheduling Associates must follow standard precautions and use personal protective equipment as required in their work environment.
What is the pay range for the Staff Scheduling Associate position?
The pay range for this position is between $16.47 and $23.61 per hour, with actual compensation determined based on work history, experience, skill set, and education.
Are there opportunities for career growth within Cleveland Clinic for this role?
Yes, this position offers endless opportunities for career advancement within Cleveland Clinic, providing continuous learning and support to develop your skills and enhance your career.
What type of work environment should a Staff Scheduling Associate expect?
The work environment can be fast-paced and may be stressful, requiring the ability to work independently with minimal supervision while effectively problem-solving and maintaining organizational skills.