Logo of Huzzle

Home

Matches

Explore

Manage

Staffing & Training Manager

image

Sodexo

14d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Edinburgh

AI generated summary

  • You need strong interpersonal and organizational skills, good Microsoft Office proficiency, and experience with diverse populations and inclusive training programs.
  • You will develop and deliver training plans, manage staffing allocations, oversee budgets, ensure compliance, and support initiatives for young talent in various roles.

Requirements

  • Essential
  • Strong interpersonal skills
  • Excellent organisational skills and the ability to work under pressure
  • Good Microsoft Office skills
  • Desirable
  • Knowledge of HR policy and practice
  • Presentation skills to present information appropriately at all levels
  • Operations experience
  • Prior experience of delivering training sessions on specific industry topics
  • Experience of working with time and attendance systems
  • Experience of working with diverse populations and designing inclusive training programs that address the needs of individuals from various backgrounds and skills levels is essential.

Responsibilities

  • Build a robust training plan to support the needs of our direct casual employees in fixed site roles within retail as well as in casual roles supporting Racing and events. Including customer service training, skills training, allergen training and any identified gaps within the casual pool skill set
  • Actively plan and deliver training material for skills-based training and assessment centre
  • Support the business through the allocation of shifts through both direct staff and with the use of casual staff and staffing agencies
  • Manage appropriate budget lines to ensure commercial efficiency
  • Manage agency partners to strict SLA’s
  • Build a robust training plan using our existing suppliers to deliver best in class training
  • Review and manage online training platforms to update modules to remain compliant with current legislation
  • Manage and execute an annual calendar of core training needs that supports all employees including training aligned to first aid, H&S safety, and licensing
  • Ensure all processes with regards to the security aspects of the venues, stock, personnel, and client’s expectations are reached and maintained pre, during and post events
  • Focus on central initiatives to benefit young talent entering employment with Heritage Portfolio including apprentice and internship schemes

FAQs

What is the role of the Staffing and Training Manager?

The Staffing and Training Manager is responsible for recruiting and training employees to meet the venue requirements for highly trained staff, covering both high-volume events and busy café, restaurant, and bar environments.

Who does the Staffing and Training Manager report to?

The Staffing and Training Manager reports to the People Operations Manager.

What are the main responsibilities of this position?

The main responsibilities include building a robust training plan, delivering training material, allocating shifts, managing budgets and agency partners, updating online training platforms, executing an annual training calendar, ensuring security processes are met, and focusing on initiatives for young talent.

What qualifications are essential for this role?

Essential qualifications include strong interpersonal skills, excellent organizational skills, and proficiency in Microsoft Office.

Are there any desirable qualifications for the Staffing and Training Manager role?

Yes, desirable qualifications include knowledge of HR policy and practice, presentation skills, operations experience, prior experience delivering training sessions on industry topics, and experience working with diverse populations.

What kind of training programs will the Staffing and Training Manager be responsible for?

The Staffing and Training Manager will be responsible for customer service training, skills training, allergen training, and addressing any identified gaps within the casual pool's skill set.

What is the salary range for this position?

The salary range for the Staffing and Training Manager position is £28,000 to £32,000.

Does the company offer benefits?

Yes, the company offers a range of benefits as detailed in the Benefits Guide provided at the bottom of the job advert.

Is the company committed to disability inclusion?

Yes, the company is a Disability Confident Leader employer and is committed to changing attitudes towards disability, ensuring that disabled individuals have the opportunity to fulfill their aspirations through a Disability Confident interview scheme.

Will training be provided for the Staffing and Training Manager role?

Yes, training will be provided as part of the onboarding and ongoing professional development for the Staffing and Training Manager role.

Sodexo

It all starts with the everyday

Government
Industry
5001-10,000
Employees
11996
Founded Year

Mission & Purpose

Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. We believe in creating a better day for everyone to build a better life for all. Founded in 1966 by Pierre Bellon in France, for over 40 years, we have developed unique expertise, backed by nearly 422,000 employees in 53 countries across the globe. In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of Food Services, Facilities Management and Employee Benefit Solutions for all our clients to improve the Quality of Life of over 100 million consumers daily.