FAQs
What is the location of the job?
The job is located at ZUS Inspektorat in Świnoujściu, ul. Piastowska 63, 72-600 Świnoujście, in the zachodniopomorskie region.
What are the main responsibilities of the position?
The main responsibilities include providing customer service to contribution payers regarding e-Składki and other information related to conducting business and insured individuals.
What educational background is required for this position?
A higher education degree is required for this position.
Is previous customer service experience necessary?
While not mandatory, it is preferred that candidates have a minimum of 1 year of experience in customer service.
What additional knowledge is beneficial for candidates?
Candidates should have a basic knowledge of the Social Insurance System Act, regulations related to it, and the Labor Act on cash benefits from social insurance for sickness and maternity.
What skills are necessary for this role?
Necessary skills include proficiency in MS Office, goal and quality orientation, communication and collaboration abilities, problem-solving skills, and the capacity to handle difficult situations.
What documents are required to apply for the position?
Candidates must submit a CV, a cover letter indicating the position applied for and the offer number 125/24/z, and copies or scans of documents confirming education and work experience.
How can candidates submit their application?
Applications must be submitted online through the application form or sent by mail to Zakład Ubezpieczeń Społecznych, Oddział ZUS w Szczecinie, with the specified address and reference to the job offer number.
What is the application deadline?
The deadline for submitting applications is October 14, 2024.
Are there accommodations for individuals with disabilities?
Yes, the ZUS is an employer friendly to individuals with disabilities and offers optimal work environments, including the possibility to tailor the work station to individual needs.
What are the working conditions for this role?
The job involves working with computer equipment for more than 4 hours per day, requires mobility throughout the office, involves direct contact with ZUS clients, and is located in a single-story building with designated accommodations for people with disabilities.
Will I receive a response after applying?
Only candidates who meet the formal requirements will be contacted regarding further steps in the recruitment process.