FAQs
What is the job title for this position?
The job title is Stanowisko ds. informacji ogólnej 119.2024 w Inspektoracie w Środzie Wlkp.
Where will the job be located?
The job will be located at ZUS Inspektorat w Środzie Wielkopolskiej, ul. Szpitalna 1, 63-000 Środa Wielkopolska.
What are the primary responsibilities of this position?
The primary responsibility is to provide general information to clients visiting the territorial organizational unit and to direct them to the appropriate substantive offices for the resolution of their matters.
What are the essential requirements for this position?
The essential requirement is a higher education degree.
Is previous work experience necessary for this position?
Yes, a minimum of 1 year of experience in customer service is required, along with experience in servicing people with disabilities being desirable.
What additional skills are required?
Additional requirements include knowledge of the Social Insurance System Act, general knowledge about ZUS, proficiency in MS Office, and strong interpersonal skills, including customer orientation and problem-solving abilities.
What documents do you need to submit when applying for this position?
You need to submit a CV, a cover letter stating the job offer number 119.2024, and scanned documents confirming the required education.
When is the application deadline?
The application deadline is November 5, 2024.
What type of employment contract is offered for this position?
The position offers employment based on a temporary replacement contract.
Are there opportunities for professional development?
Yes, the company offers opportunities for professional development, including a rich training program and funding for studies.
Does the workplace accommodate employees with disabilities?
Yes, ZUS is an employer friendly towards individuals with disabilities and creates an optimal work environment tailored to their needs.
What type of equipment will be provided for this job?
The position will be equipped with computer and office equipment.
Will there be an interview process for candidates?
Yes, the recruitment process will include a knowledge test if there are many applicants and a competency-based interview.
Is on-site client interaction a part of this job?
Yes, this position requires direct contact with ZUS clients.