FAQs
What is the job title for this position?
The job title is "Stanowisko ds. konta ubezpieczonego."
Where is the workplace located?
The workplace is located at ZUS I Oddział w Łodzi, ul. Zamenhofa 2, 90-431 Łódź.
What are the primary responsibilities of this role?
The primary responsibilities include providing service to insured persons, handling complaints regarding account status, answering inquiries about data on their accounts, and maintaining the records of insured individuals.
What are the essential education requirements for this position?
The essential education requirement is a secondary education.
Is any specific work experience required for applicants?
Yes, at least 1 year of work related to social insurance is preferred.
Are there any additional qualifications that would be beneficial for a candidate?
Yes, a higher education degree in social sciences, economy, law, or administration is preferred, along with basic knowledge of the Social Insurance System Act and KPA (Code of Administrative Procedure).
What personal qualities are desired for candidates applying for this position?
Candidates should be communication-oriented, goal-oriented, flexible, capable of negotiating, and focused on development, as well as being able to collaborate, solve problems, and make decisions.
What documents do candidates need to submit for the application?
Candidates need to submit a CV, a cover letter indicating the organizational unit and job position along with the reference number, and scans of documents confirming their education and work experience.
What is the deadline for submitting applications?
The deadline for submitting applications is 07-10-2024.
What type of employment contract is offered for this position?
A permanent employment contract based on an employment agreement is offered.
Are there any special provisions for applicants with disabilities?
Yes, the employer is friendly to persons with disabilities and can adapt the workplace to individual needs, ensuring an optimal work environment.
What is the working environment like?
The working conditions require compliance with health and safety regulations, involve over 4 hours of computer use per day, and include direct contact with clients, mobility throughout the facility, and potential business travel.
Where is the workplace located within the building?
The workplace is located on the 12th floor of a 16-story building that has an elevator.
What equipment will be provided for this position?
The job includes access to computer equipment and office supplies.