FAQs
What is the job title for this position?
The job title is Stanowisko ds. obsługi płatników składek i ubezpieczonych.
Where is the workplace located?
The workplace is located at ul. Zamenhofa 2, 90-431 Łódź, in the ZUS I Oddział w Łodzi.
What are the necessary educational requirements for this position?
The necessary requirement is a średnie (secondary) education. A wyższe (higher) education is preferred.
How much experience is required for candidates applying to this position?
A minimum of 1 year of experience in customer service is required for candidates.
What specific skills are beneficial for applicants?
Beneficial skills include basic knowledge of the social insurance system, familiarity with KPA regulations, and proficiency in using MS Office.
Is experience working with people with disabilities preferred?
Yes, experience in handling matters related to people with disabilities is preferred.
What is the deadline for submitting applications?
The deadline for submitting applications is 04-12-2024.
What documents are required to apply for this position?
Required documents include a CV, a cover letter indicating the organizational unit and position along with reference number 306/2024, and scanned documents verifying education and work experience.
Will there be an interview process for applicants?
Yes, the recruitment process will include a job interview and knowledge assessment.
Are there benefits offered to employees?
Yes, benefits include employment in a stable company under a work contract and benefits from the Company Social Benefits Fund.
Is there support for candidates with disabilities?
Yes, the Zakład Ubezpieczeń Społecznych is an employer-friendly to individuals with disabilities, providing optimal work environments and possibilities for adjustments to workstations.
Is the work environment accessible for individuals with disabilities?
Yes, the access includes features like an automatic entrance door and a ramp at the entrance, ensuring accessibility.
How many hours of computer work should one expect in this role?
The role involves handling a computer for over 4 hours a day.
Is there any possibility of business travel for this position?
Yes, there may be a necessity for business travel in this role.
What is the physical work environment like?
The position is located in an office environment on the 1st floor of a 16-story building with an elevator, and job responsibilities involve direct contact with clients.