FAQs
What is the job title for this position?
The job title is "Stanowisko ds. obsługi płatników składek i ubezpieczonych."
Where is the workplace located?
The workplace is located at ul. Litomska 36, 53-641 Wrocław, in the ZUS II Inspektorat we Wrocławiu.
What are the primary responsibilities of this position?
The primary responsibility is to ensure customer service in matters related to insured individuals and premium payers.
What educational qualifications are required for this job?
A higher education degree is required for this position.
Is experience in customer service preferred?
Yes, experience in customer service is preferred.
What additional skills are desired for this role?
Desired skills include knowledge of the Social Insurance System Act, proficiency in MS Office, problem-solving abilities, communication skills, and familiarity with customer service techniques.
What documents are required to apply for this position?
Required documents include a CV, a cover letter (indicating the position and organizational unit), and scans of documents confirming education and professional experience.
When is the application deadline?
The application deadline is November 8, 2024.
What kind of training will new employees receive?
New employees will undergo training at the building located at ul. Pretficza 11.
Will candidates be informed about the recruitment process?
Only candidates who meet the formal requirements will be contacted via email.
Are applications from individuals with disabilities encouraged?
Yes, applications from individuals with disabilities are encouraged, and the Social Insurance Institution provides an inclusive work environment with accommodations as needed.
What kind of employment contract is offered for this position?
Employment is offered based on a stable employment contract.
What benefits are provided to employees?
Benefits include a professional development program, training opportunities, social fund benefits, health and life insurance packages, and funding for studies.
What are the working conditions for this position?
Working conditions meet occupational health and safety requirements, involve over four hours of computer use per day, require direct contact with ZUS clients, and the building is equipped with accessible features for individuals with disabilities.
Is remote work an option for this position?
Remote work is not specified, but the job description focuses on direct client service in a physical location.