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Stanowisko ds. obsługi płatników składek i ubezpieczonych

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ZUS

13d ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Government & Politics
  • Bankura

Requirements

  • Wymagania Niezbędne
  • wykształcenie średnie
  • Mile Widziane
  • wykształcenie wyższe
  • minimum w 1 rok doświadczenia w obsłudze klientów
  • doświadczenie w obsłudze osób z niepełnosprawnościami
  • Wymagania Dodatkowe
  • podstawowa znajomość ustawy o systemie ubezpieczeń społecznych
  • podstawowa znajomość przepisów KPA
  • umiejętność obsługi pakietu MS Office

Responsibilities

  • Pracownik zatrudniony na tym stanowisku zapewnia obsługę klientów w zakresie spraw płatników składek i ubezpieczonych.

FAQs

What is the job title for this position?

The job title is "Stanowisko ds. obsługi płatników składek i ubezpieczonych."

Where is the place of work?

The place of work is ZUS I Oddział w Łodzi, located at ul. Zamenhofa 2, 90-431 Łódź.

What are the main responsibilities of this position?

The main responsibility is to provide customer service related to matters concerning contribution payers and insured individuals.

What are the essential educational requirements for this position?

The essential educational requirement is having a secondary education.

Is higher education preferred for this position?

Yes, higher education is preferred, along with a minimum of 1 year of experience in customer service.

What additional skills or knowledge are desired for applicants?

Desired skills include basic knowledge of the social insurance system, KPA regulations, and proficiency in MS Office.

What personal attributes are encouraged in candidates?

Candidates should be communication-focused, client-oriented, flexible, and capable of problem-solving in difficult situations.

What documents do I need to submit to apply for this position?

You need to submit a CV, a cover letter indicating the organizational unit and job title (with reference number 243/2024), and scans of documents confirming your education and work experience.

When is the deadline for submitting applications?

The deadline for submitting applications is October 3, 2024.

What will the recruitment process involve?

The recruitment process will involve an interview and a knowledge assessment.

Are applications from persons with disabilities encouraged?

Yes, applications from persons with disabilities are encouraged, and the organization is supportive of creating an optimal working environment for them.

What are the working conditions like for this position?

Working conditions include handling a computer for more than 4 hours a day, direct contact with clients, moving throughout the facility, occasional business travel, and working in a 16-story building equipped with an elevator.

Will the received documents be returned after the recruitment process?

No, the received documents will not be returned.

Jesteśmy dla Państwa!

Finance
Industry
10,001+
Employees
1934
Founded Year

Mission & Purpose

Zakład Ubezpieczeń Społecznych (ZUS) is a Polish social insurance institution responsible for administering social security programmes in Poland. The organisation manages a range of benefits, including pensions, disability support, sickness insurance, and family benefits, ensuring that citizens are provided with financial assistance in times of need. ZUS is dedicated to maintaining the stability and efficiency of Poland's social insurance system, ensuring that contributions are collected and distributed fairly and effectively. The institution aims to provide a reliable safety net for Polish citizens, contributing to social stability and welfare. Ultimately, ZUS seeks to improve the quality of life for individuals by managing resources that offer protection against life's uncertainties.