FAQs
What is the job title for this position?
The job title is "Stanowisko ds. obsługi płatników składek i ubezpieczonych."
Where is the place of work?
The place of work is ZUS I Oddział w Łodzi, located at ul. Zamenhofa 2, 90-431 Łódź.
What are the main responsibilities of this position?
The main responsibility is to provide customer service related to matters concerning contribution payers and insured individuals.
What are the essential educational requirements for this position?
The essential educational requirement is having a secondary education.
Is higher education preferred for this position?
Yes, higher education is preferred, along with a minimum of 1 year of experience in customer service.
What additional skills or knowledge are desired for applicants?
Desired skills include basic knowledge of the social insurance system, KPA regulations, and proficiency in MS Office.
What personal attributes are encouraged in candidates?
Candidates should be communication-focused, client-oriented, flexible, and capable of problem-solving in difficult situations.
What documents do I need to submit to apply for this position?
You need to submit a CV, a cover letter indicating the organizational unit and job title (with reference number 243/2024), and scans of documents confirming your education and work experience.
When is the deadline for submitting applications?
The deadline for submitting applications is October 3, 2024.
What will the recruitment process involve?
The recruitment process will involve an interview and a knowledge assessment.
Are applications from persons with disabilities encouraged?
Yes, applications from persons with disabilities are encouraged, and the organization is supportive of creating an optimal working environment for them.
What are the working conditions like for this position?
Working conditions include handling a computer for more than 4 hours a day, direct contact with clients, moving throughout the facility, occasional business travel, and working in a 16-story building equipped with an elevator.
Will the received documents be returned after the recruitment process?
No, the received documents will not be returned.