FAQs
What are the working hours for the Station Agent position?
You can choose between full-time (40 hours/week) or part-time (20-30 hours/week) options with a stable shift plan.
Is training provided for new employees?
Yes, we offer paid on-the-job training as well as extensive learning and development opportunities.
How many vacation days are offered?
Employees receive 30 vacation days based on a 5-day work week for their leisure time.
What kind of work environment can I expect?
You can expect a positive and supportive work environment where your contributions and ideas are welcomed and encouraged.
Are there any benefits for employee referrals?
Yes, successful employee referrals are rewarded with a bonus, as we believe great employees know great candidates!
What kind of discounts and benefits does FlixBus offer?
Employees enjoy discounts on various membership programs, including Urban Sports Club, JobRad leasing, and the Deutschlandticket, along with access to a discount portal for lifestyle, travel, and household services.
What kind of customer service responsibilities will I have?
As a Station Agent, you will advise customers, sell tickets, provide information about our services, and ensure a smooth boarding process for passengers.
What personal qualities are sought after for this position?
We are looking for someone who is friendly, reliable, service-oriented, solution-focused, and able to remain calm in stressful situations.
Is experience in customer service required?
While previous experience in retail, at an airport, or in customer service is preferred, it is not mandatory. We encourage all applicants who believe they can contribute to apply.
Are there opportunities for professional growth within the company?
Yes, we offer a range of learning opportunities and internal mentoring programs to support your professional development.