Stock Assistant (Beauty Advisor Operations) - Liverpool

SEPHORA

Jan 3

Applications are closed

Job
Full-time
Junior Level
Customer Relations
Logistics
Liverpool

Requirements

Prior experience in store operations (cash and stock), or related roles is preferred.
Knowledge of beauty and cosmetic products is advantageous.
Strong organizational skills with exceptional attention to detail.
Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.
Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
Goal-oriented mindset and proven track record of meeting or exceeding sales targets.
Professional appearance with a passion for the beauty industry.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including evenings, weekends, and holidays, as required.

Responsibilities

Stock Management : Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.
Stock Replenishment: Work closely with the management team to prioritize stock replenishment tasks. Ensure that stockrooms are adequately stocked to meet customer demands. Restock products on the sales floor promptly and maintain appealing product displays. Monitor product expiry dates and rotate stock as necessary. Assist in the implementation of merchandising plans and promotional displays.
Documentation and Administration: Assist in handling product recalls and returns in compliance with company policies. Provide support during inventory audits and assist in resolving discrepancies. Collaborate with the management team to identify opportunities for process improvement.
Cash Operations: accurately process customer transactions, adhering to cash procedures as per Sephorapedia guidelines and audit reports, follow daily cash-in and cashout procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
Customer Service: foster client loyalty by warmly welcoming, attentively understanding, and exceeding their needs at Sephora, including introducing complimentary services and utilizing digital tools to enrich their experience. Additionally, share product knowledge effectively to drive sales, increase basket size, maintaining a friendly and engaging attitude. Support different categories on shopfloor, when asked to.
Teamwork and Communication: Collaborate with store associates to understand their stock needs and priorities. Communicate effectively with the management team regarding stock-related issues. Coordinate with other departments, such as sales and customer service, to ensure smooth operations. Assist in training new stock associates on inventory management procedures. Maintain a positive and professional attitude while working in a fast-paced environment.
New Store Opening Procedures : Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom.

FAQs

What is the job title for this position?

The job title is Stock Assistant (Beauty Advisor Operations).

Where is the location of the job?

The location of the job is Liverpool ONE.

What type of contract is offered for this position?

The contract offered for this position is permanent and full-time.

What are the main responsibilities of a Stock Assistant at Sephora?

The main responsibilities include stock management, stock replenishment, documentation and administration, cash operations, customer service, teamwork and communication, and supporting new store opening procedures.

What skills are preferred for this position?

Preferred skills include prior experience in store operations, knowledge of beauty and cosmetic products, strong organizational skills, exceptional attention to detail, and excellent communication and interpersonal skills.

Are there any physical requirements for the job?

Yes, the position requires the ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.

Will I receive training if hired for this position?

Yes, Sephora invests in training and developing their teams to help you build your skills through personalized career plans.

Is prior experience in beauty retail necessary for this role?

While prior experience in beauty retail is advantageous, it is not strictly necessary. However, a passion for the beauty industry is important.

What kind of work hours can I expect in this role?

You can expect to work flexible hours, including evenings, weekends, and holidays, as required.

Does Sephora promote a diverse and inclusive work environment?

Yes, Sephora is proud to be an equal opportunity workplace and is committed to creating and fostering an inclusive environment for all employees.

SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods

Industry

10,001+

Employees

1969

Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.