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Stock Associate (Birch Lane)

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Wayfair

17d ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Naples

AI generated summary

  • You need 1+ yrs retail exp, interior design/furniture knowledge, visual merchandising skills, physical ability to lift 50 lbs, use hand tools, climb ladders, and handle customer escalations.
  • You will manage stock levels, process merchandise, organize freight, assist with visual merchandising, maintain backroom standards, and provide friendly customer service on the sales floor.

Requirements

  • 1+ years of retail experience; preferably in the home or furnishing space. Interior design, furniture, or home goods experience preferred.
  • An ability to read, interpret, and execute a floorset; Experience in visual merchandising (lighting installs, wallpapering, furniture assembly, preferred.
  • Basic electrical wiring experience preferred.
  • Passion for great customer service, operational excellence, and efficiency to meet company goals.
  • Track record of thriving in a fast-paced and changing environment.
  • Strong organization, self-motivation, communication, and relationship management skills.
  • An ability to handle customer escalations and demonstrate professional maturity.
  • PHYSICAL REQUIREMENTS
  • While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently, or occasionally lift and/or move up to 50 lbs.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to ascend/descend a ladder (minimum 10ft)
  • Ability to use a variety of hand-held tools,(such as, but not limited to, wire cutter, wire strippers, screwdrivers, hammer, leveler, drill).
  • Ability to use basic electrical wiring, associated with lighting installation.

Responsibilities

  • Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
  • Manage, maintain, and monitor stock levels, receive and process merchandise, and ensure items are properly stored, and easily located for replenishment on the sales floor.
  • Support visual merchandising tasks such as maintaining the store’s visual standards, floorset, window changes, signage placement, lighting installations, basic electrical wiring, wallpapering, etc., as needed.
  • Safely unloading and organizing incoming and outgoing freight as needed.
  • Maintaining backroom standards including ticketing as needed.
  • Assist with Visual adjacencies and presentations as needed.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards.
  • Assist customers on the sales floor as needed.

FAQs

What experience is preferred for this Stock Associate position at Birch Lane?

1+ years of retail experience, preferably in the home or furnishing space. Interior design, furniture, or home goods experience is preferred.

What are the physical requirements for this position?

The employee must be able to frequently stand, walk, handle or feel, reach, climb, balance, stoop, kneel, crouch, or crawl. The employee must regularly, frequently, or occasionally lift and/or move up to 50 lbs. Specific vision abilities are also required, and the ability to ascend/descend a ladder and use a variety of hand-held tools.

What are the key responsibilities of a Stock Associate at Birch Lane?

The Stock Associate will manage, maintain, and monitor stock levels, receive and process merchandise, support visual merchandising tasks, assist with backroom standards, and ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards.

What skills are important for a Stock Associate at Birch Lane?

Strong organization, self-motivation, communication, and relationship management skills are important. A passion for customer service, operational excellence, and efficiency is key. The ability to handle customer escalations and demonstrate professional maturity is also necessary.

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service to the development of tools that make the shopping process easier, to carry one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.