Logo of Huzzle

Stock Room Assistant 20 Hrs

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Facilities Management
  • Chester
  • 21d left

AI generated summary

  • You must be reliable, flexible, able to work under pressure, have stockroom experience in luxury retail, and possess strong communication skills both independently and in a team.
  • You will process stock deliveries, manage replenishment, maintain stockroom standards, enhance customer experiences, cover shifts, handle complaints, and represent the brand positively.

Requirements

  • Reliable and flexible to meet the needs of the stores trading and delivery times.
  • Agile and comfortable working under pressure in a fast-paced environment.
  • Previous stockroom experience ideally within a premium or luxury retail environment.
  • Ability to work well independently and as a part of a team
  • Excellent communication skills, both written and verbally.

Responsibilities

  • Processing stock deliveries, ensuring all items are handled and stored with care, ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage adhering to Health & Safety guidelines and HR policies.
  • Ensuring new lines and replenishment are placed on the shop floor as priority following delivery.
  • Managing timely replenishment of stock throughout the day, ensuring availability is maintained.
  • Providing a unique and engaging shopping experience for every customer.
  • Covering shifts as required in your store or within other stores within a reasonable travelling distance.
  • Using your initiative to work autonomously and with your team.
  • Handling customer complaints with care and consideration, escalating to the store management when necessary.
  • Developing your knowledge, skills and experience to become more effective in your role and meet brand standards and expectations.
  • Being a brand ambassador and representing Hotel Chocolat positively at all times.

FAQs

What is the job title for this position?

The job title is Stock Room Assistant (20 hours).

Where is the job located?

The job is located in Ellesmere Port.

What type of contract is offered for this position?

The contract type is part-time temporary.

What is the hourly rate for this job?

The hourly rate is £12.00 per hour.

What is the closing date for applications?

The closing date for applications is 30/11/2024.

What are the main responsibilities of the Stock Room Assistant?

The main responsibilities include processing stock deliveries, maintaining stockroom standards and cleanliness, managing stock replenishment, and providing a positive shopping experience for customers.

What qualities are essential for this role?

Essential qualities include being reliable and flexible, and being comfortable working under pressure in a fast-paced environment.

Is previous stockroom experience required?

Previous stockroom experience is desirable, ideally within a premium or luxury retail environment.

What benefits are offered to employees in this role?

Employees receive £12.00 per hour, a 50% staff discount, and potential for permanent career opportunities.

Are there opportunities for career growth within the company?

Yes, there is potential for permanent career opportunities and growth within the company.

What kind of environment does Hotel Chocolat provide?

Hotel Chocolat provides an exciting, fast-paced, and festive environment.

How does Hotel Chocolat engage with their commitment to equality, diversity, and inclusion?

Hotel Chocolat is committed to equality, diversity, and inclusion as outlined in their People Pledge, which can be read on their website.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.