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Store A Manager (6002143)

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Circle K

2mo ago

  • Job
    Full-time
    Junior Level
  • Woodstock

AI generated summary

  • You need a high school diploma, 1-2 years of retail experience, supervisory skills, computer proficiency, reliable transport, open availability, and good communication in English. Food safety certification may be required.
  • You will oversee staff, ensure excellent customer service, manage inventory, handle financial analysis, and maintain a safe, organized store environment while fostering positive relationships.

Requirements

  • High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions.
  • Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
  • Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.
  • A valid driver’s license and dependable transportation.
  • Ability to have open availability.
  • Ability to communicate (orally and in writing) in English.
  • Ability to perform essential duties and physical functions described above.
  • Ability to work in the conditions described below.
  • Ability to operate a motor vehicle.
  • Ability to sit for long periods of time.
  • Certificates & Licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

  • Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s.
  • Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.
  • Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.
  • Maintains a professional and supportive image among subordinates and supervisor.
  • Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
  • Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.
  • Store Relationships:
  • Develops positive and professional relationships with all suppliers.
  • Promotes excellent service and resolve customer complaints in a timely, professional manner.
  • Provides regular and predicable onsite attendance.
  • Promotes and ensures a safe, positive public image within the neighboring community.
  • Training and Development:
  • Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins.
  • Trains all employees ensuring that customer service, store image and marketing execution meet Company standards.
  • Trains all employees on safety procedures and promote safety awareness.
  • Mentors and trains all employee on cash awareness and expectations to help reduce risk to the company/BU.
  • Ensures employees complete all required training in a timely manner.
  • Communications:
  • Develops ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establishes periodic on-going communication meetings with all store employees and the Market Manager.
  • Organizing and Planning:
  • Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives.
  • Organizes and maintains all store files and manuals.
  • Manages and supervises store employees to ensure that all required and requested reports are completed accurately and timely.
  • Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensures that all required employment related posters and signs are in a place that is easily accessible to all employees.
  • Financial:
  • Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.
  • Budgets and forecasts P&L lines, as well as understands and manages merchandise margins.
  • Safeguards and accounts for all money received and disbursed.
  • Performs all other financial analysis necessary to maximize sales and net profits.
  • Notifies Market Manager of any sales, cash, inventory or operating discrepancy.

FAQs

What are the main responsibilities of a Store A Manager?

The main responsibilities include supervising employees, recruiting and training staff, ensuring excellent customer service, maintaining store standards, managing finances, and developing positive relationships with suppliers and customers.

What qualifications are required for this position?

A high school diploma or equivalent is preferred, along with 1 to 2 years of retail work experience or a suitable combination of education and training.

What is the work schedule like for a Store A Manager?

The work schedule requires a minimum of 50 hours per week and can include hours on all shifts, weekends, and holidays.

Is there a requirement for any specific certifications?

Yes, a Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

How many employees does the Store A Manager supervise?

The Store A Manager directly supervises the activities of 2 or more full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives.

Are there physical requirements for this job?

Yes, the position requires the ability to lift and carry up to 50 pounds, stand or walk for an entire shift, and perform various physical tasks such as bending, twisting, and pushing/pulling.

How does the Store A Manager promote safety and compliance?

The Store A Manager trains employees on safety procedures, promotes safety awareness, and ensures compliance with all safety regulations and standards.

What kind of customer service expectations are there for this role?

The Store A Manager is expected to ensure excellent customer service, promote a positive public image, and resolve customer complaints in a timely and professional manner.

What types of financial responsibilities does the Store A Manager have?

Responsibilities include analyzing daily sales and expenses, budgeting and forecasting P&L lines, safeguarding all money received and disbursed, and notifying the Market Manager of any discrepancies.

Is experience in retail management necessary for this position?

While direct retail management experience is preferred, a combination of relevant education, training, and retail experience may also be considered satisfactory.

Circle K

Our mission is to make our customers'​ lives a little easier every day ­| Growing Together

Retail & Consumer Goods
Industry
10,001+
Employees
1951
Founded Year

Mission & Purpose

Our mission at Circle K is to make our customers' lives a little easier every day. We are part of communities across North America, Europe, Asia, and the Middle East, helping us grow into one of the world’s leading convenience and fuel retail businesses. Our parent company, Alimentation Couche-Tard (“Couche-Tard”), is a leader in the Canadian convenience store industry. Together, we are brightening journeys across more than 14,200 stores in 26 countries worldwide. We’re all about Growing Together. Learn how you can join our team today: https://workwithus.circlek.com. Work with us, and we’ll make it work for you.