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Store Assistant - Part Time

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Pets at Home

Nov 9

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

Requirements

  • People who are passionate about delivering great service.
  • Weekend working - You’ll be offered a minimum contract of 8 hours.
  • Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).
  • We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
  • Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves.
  • If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Responsibilities

  • Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Assistants are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What is the role of a Store Assistant at Pets at Home?

The role of a Store Assistant involves ensuring customers have a great experience, exceeding their expectations, maintaining operational standards, and building strong relationships with customers and colleagues.

Is previous experience required for this position?

Previous experience in a customer-facing environment is ideal but not required, as training will be provided.

How many hours will I be working each week?

You will be offered a minimum contract of 8 hours per week, primarily during weekends.

What qualities are Pets at Home looking for in a candidate?

Candidates should be passionate about delivering great service, love pets, care about their community, and have a friendly and inclusive attitude.

What benefits do Store Assistants receive?

Benefits include a discretional annual bonus, paid holidays (at least 28 days, rising to 33 days after 2 years), extra days off for special occasions, discounts on store products, access to a benefits platform, an Employee Assistance Programme, and life assurance.

Can I work in the store if I have a unique background or circumstances?

Yes, Pets at Home values diversity and encourages individuals from all backgrounds to apply, as they believe every colleague can contribute uniquely.

When should I apply for this job?

You should apply as soon as possible, as the company reserves the right to close the vacancy before the closing date due to a large volume of applications.

Are there opportunities for career growth within Pets at Home?

Yes, there are opportunities for career growth, and the company celebrates service anniversaries and offers various development programs.

How can I find more information about the company's values and benefits?

You can click the provided links in the job description to read about the company's values and behaviors and for more details on the benefits available.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.

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