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Store Assistant - Part Time

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Pets at Home

Nov 5

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Brighton & Hove

Requirements

  • People who are passionate about delivering great service.
  • Weekend working - You’ll be offered a minimum contract of 20 hours.
  • Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).
  • We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat.
  • People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
  • Our culture is friendly and inclusive.
  • Each one of our teams is unique because we welcome everyone, and everyone can be themselves.
  • If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Responsibilities

  • Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Assistants are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What is the job title for this position?

The job title is Store Assistant - Part Time.

Where is this position located?

This position is located in Burgess Hill.

What are the main responsibilities of a Store Assistant?

The main responsibilities include ensuring customers have a great experience, maintaining operational standards, and building strong relationships with customers and colleagues.

Is previous experience in a customer-facing environment required?

No, previous experience is not a requirement, as the company will teach you everything you need to know.

What is the minimum number of hours offered for this part-time role?

A minimum contract of 20 hours is offered for this part-time role.

Are there any specific working days required for this position?

Yes, weekend working is required for this position.

What qualifications or skills are preferred for this role?

The preferred qualifications include a passion for delivering great service and a love for pets, but the company welcomes individuals from all backgrounds.

What benefits are available to Store Assistants?

Benefits may include a discretionary annual bonus, paid holidays, colleague discounts, extra days off for special occasions, access to an EAP, and life assurance.

How is the company’s culture described?

The company culture is described as friendly and inclusive, welcoming everyone to be themselves.

Can I apply if I don't perfectly match the job requirements?

Yes, the company encourages individuals to apply even if their skills and experience don’t perfectly align, as they value unique contributions.

Is there an annual holiday entitlement for Store Assistants?

Yes, all colleagues will receive at least 28 days of paid annual leave, which rises to 33 days after 2 years.

Are there opportunities for personal development and recognition?

Yes, the company offers celebrations for service anniversaries and recognizes store colleagues in ways that matter to them.

Can I find more information about the company's values and benefits?

Yes, you can click on the links provided in the job description for more details on the company's Values & Behaviours and other benefits.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.

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