You should be passionate about great service, available weekends for at least 8 hours, and ideally have customer-facing experience, though we will provide training if needed.

You will enhance customer experience, exceed expectations, maintain operational standards, and build strong relationships with customers and colleagues.

Customer Relations

Hospitality & Retail

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.

Retail & Consumer Goods

Pets at Home

<div>
 Store Assistant – Wigan
 Weekend Availability
 Who are we?
 We’re Pets at Home – if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets. It's fast-paced, innovative, fun, and we put people at the very heart of everything we do.
 What’s the role?
 Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.Our Store Assistants are critical to the success of our business. They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.
 Who are we looking for?
 <ul>
 <li>People who arepassionate about delivering great service.</li>
 <li>Weekend working - You’ll be offered a minimum contract of 8 hours.</li>
 <li>Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).</li>
 </ul>
 We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
 Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.
 Your Benefits
 We reward and recognise our store colleagues in ways that matter to them. Here are some of our benefits which may be available to you:
 <ul>
 <li>A discretional annual bonus scheme available to all hourly paid store colleagues.</li>
 <li>Paid Holidays: all colleagues will receive at least 28* days paid annual leave, which will rise to 33* days after 2 years.</li>
 <li>Gifts to and events to celebrate service anniversaries between 5 - 30 years.</li>
 <li>Extra days off for times that matter e.g., Birthday!</li>
 <li>20% Colleague discount for all Pets at Home Group brands within our Pets at Home stores, Pets Grooming, Vets for Pets and online. 30% discount on own brand products.</li>
 <li>Access to a benefits platform with lots of discounts on other retailers.</li>
 <li>A free and confidential Employee Assistance Programme (EAP).</li>
 <li>Life Assurance for all colleagues.</li>
 </ul>
 ..............
 Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.
 “Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
 Clickhereto read our Values &amp; Behaviours
 Clickherefor more details and other benefits
</div>


 Store Assistant – Wigan
  Weekend Availability
  Who are we?
 We’re Pets at Home – if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets. It's fast-paced, innovative, fun, and we put people at the very heart of everything we do.
  What’s the role?
 Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.Our Store Assistants are critical to the success of our business. They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.
  Who are we looking for?
 
  People who arepassionate about delivering great service.
  Weekend working - You’ll be offered a minimum contract of 8 hours.
  Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).
 
 We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
 Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.
  Your Benefits
 We reward and recognise our store colleagues in ways that matter to them. Here are some of our benefits which may be available to you:
 
  A discretional annual bonus scheme available to all hourly paid store colleagues.
  Paid Holidays: all colleagues will receive at least 28* days paid annual leave, which will rise to 33* days after 2 years.
  Gifts to and events to celebrate service anniversaries between 5 - 30 years.
  Extra days off for times that matter e.g., Birthday!
  20% Colleague discount for all Pets at Home Group brands within our Pets at Home stores, Pets Grooming, Vets for Pets and online. 30% discount on own brand products.
  Access to a benefits platform with lots of discounts on other retailers.
  A free and confidential Employee Assistance Programme (EAP).
  Life Assurance for all colleagues.
 
 ..............
 Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.
  “Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
 Clickhereto read our Values & Behaviours
 Clickherefor more details and other benefits


Store Assistant - Part Time

Requirements

Responsibilities

FAQs

What is the job title for this position?

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Is weekend availability required for this role?

What are the main responsibilities of a Store Assistant?

Do I need previous experience to apply for this job?

How many hours will I be working as a part-time Store Assistant?

What qualities are you looking for in candidates?

What benefits do Store Assistants receive?

Can I apply if my skills and experience don't perfectly align with the job description?

Will there be any employee recognition for long service?

Is there a discount for employees on pet products?

Why does the company encourage diversity and inclusion?

Pets at Home

Mission & Purpose