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Store Associate

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SNDL

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Lethbridge
  • Quick Apply

AI generated summary

  • You should have 1 year retail experience, a high school diploma, ProServe certification, strong sales and communication skills, and be available evenings/weekends. Lift 50 lbs and stand for long periods.
  • You will provide excellent customer service, assist customers in-store, handle transactions, maintain stock, ensure compliance with regulations, and participate in store maintenance and training.

Requirements

  • Minimum, 1-year experience in retail environment
  • High School Diploma or equivalent
  • ProServe/Serving It Right Certification*
  • First-Aid Certificate is considered an asset
  • Training in wine/beer/spirits (preferred, not required)
  • Highly self-motivated
  • Customer service driven
  • Effective teamwork skills
  • Strong sales background
  • Strong communication skills (written and verbal)
  • Must be able to pass a Background Check
  • Must have access to reliable transportation
  • Available to work a varied retail schedule, including evening and weekends
  • Able to safely lift up to 50 pounds
  • Able to stand for an extended period
  • Comfortable climbing ladders

Responsibilities

  • Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
  • Customer service driven, friendly, willing to talk to all customers
  • Effective verbal communication skills
  • Maintain a professional appearance, demeanor, and attitude at all times
  • Deliver exemplary customer service
  • Greet customers when they enter the store and take customer to product when required
  • Generate sales by educating, advising, and suggesting products to every customer
  • Maintain a high level of service and product knowledge by completing all training within required timeline
  • Assist customer from store and/or offer car service when appropriate
  • Complete customer transactions on the Point-of-Sale (POS) device, including payment
  • Ensure all cash handling policies & procedures are adhered to
  • Ensure all opening & closing procedures are done correctly (when applicable)
  • Complete end of day till reports (when applicable)
  • Ensure safe is locked at all times and deposits are secured (when applicable)
  • Perform all opening and closing procedures (when applicable)
  • Stock shelves and cooler with product
  • Participate in merchandising and promotional activities
  • Participate in routine store maintenance and cleaning
  • Other tasks as assigned
  • Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
  • Participate in health inspections, audits and required corrective actions
  • Maintain First-Aid, LP and OHS Training
  • Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
  • Ensure AGLC/BC LRS and other government guidelines are met
  • Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

FAQs

What is the work location for the Store Associate position?

The work location is at ACE Liquor Discounter Market Crossing in Lethbridge, AB, Canada.

What are the primary responsibilities of a Store Associate?

The primary responsibilities include providing exemplary customer service, stocking and merchandising the store, maintaining a high level of product knowledge, and ensuring compliance with regulatory requirements.

What qualifications do I need to apply for this role?

You need a minimum of 1 year of experience in a retail environment, a High School Diploma or equivalent, ProServe/Serving It Right Certification, and preferably training in wine, beer, or spirits.

Is ProServe Certification required for this position?

Yes, ProServe Certification is required for individuals involved in the sale of liquor in Alberta.

What kind of work schedule can I expect?

You should be available to work a varied retail schedule, including evenings and weekends.

What skills are important for a Store Associate?

Important skills include customer service orientation, strong communication skills, effective teamwork, self-motivation, and a strong sales background.

Are there any physical requirements for this job?

Yes, you should be able to safely lift up to 50 pounds, stand for extended periods, and be comfortable climbing ladders.

What opportunities for advancement does ACE Liquor offer?

ACE Liquor prefers to promote individuals from within the organization, offering excellent opportunities to advance your career.

How does ACE Liquor support its employees' education?

ACE Liquor provides educational reimbursement for industry-related courses to help invest in their employees' growth.

What is the company’s stance on diversity and inclusion?

SNDL is an equal opportunity employer committed to building a welcoming, inclusive, diverse, and safe workplace where all team members have equal opportunities to succeed.

What should I do if I do not have ProServe Certification?

If you do not currently possess a ProServe Certification, you are encouraged to complete the necessary training through the ProServe Certification Online Training Portal.

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SNDL

Canada's largest regulated product platform.

Manufacturing & Electronics
Industry
1001-5000
Employees
2014
Founded Year

Mission & Purpose

SNDL Inc. is a prominent Canadian cannabis company that engages in the cultivation, production, and retail of cannabis products. The company operates a range of facilities dedicated to growing high-quality cannabis and managing its distribution through both physical and online channels. SNDL’s ultimate mission is to enhance the well-being and quality of life for consumers by providing premium cannabis products and exceptional customer experiences. The purpose of SNDL is to lead the industry with innovative practices, ensuring responsible and effective cannabis use, while contributing to the advancement and normalisation of the legal cannabis market in Canada.