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Store Associate - Shortage Control - Part-Time

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Greenbelt

AI generated summary

  • You must have strong communication, leadership, and analytical skills. Ability to work in a fast-paced environment, stand for long periods, and maintain confidentiality. Flexibility to work nights, weekends, and holidays. Join us and deliver great values every day!
  • You will be maintaining a professional appearance, greeting customers warmly, and ensuring a secure environment to prevent theft in the store. Stand vigilantly at the front, promoting control and security at all times.


  • Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly
  • Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
  • If you...
  • Are excited to deliver great values to customers every day;
  • Take a sense of pride and ownership in helping drive positive results for a team;
  • Are committed to treating colleagues and customers with respect;
  • Believe in the power of diversity and inclusion;
  • Want to participate in initiatives that positively impact the world around you;
  • Come join our team. You're going to like it here!


  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft


What are the key responsibilities of a Store Associate - Shortage Control?

The key responsibilities of a Store Associate - Shortage Control include monitoring store entrances, exits, and high-risk areas to prevent theft, engaging with customers and associates in a friendly and confident manner, reporting theft incidents or suspicious activity to management, and contributing to a secure shopping environment.

What qualities are important for a Shortage Control Associate to possess?

A Shortage Control Associate should possess disciplined and aware of their surroundings, exhibit a positive attitude and confidence, have knowledge of theft trends and security measures, and be able to effectively engage with customers and associates.

How does a Shortage Control Associate contribute to a safe and enjoyable shopping experience for customers?

A Shortage Control Associate contributes to a safe and enjoyable shopping experience for customers by monitoring for theft and other dishonest activities, creating a secure environment through their presence and actions, and by engaging with customers and associates in a friendly and professional manner.

What should a Store Associate - Shortage Control do if they identify a theft incident or suspicious activity?

A Store Associate - Shortage Control should immediately report any theft incidents or suspicious activity to their Manager on Duty for further action. This helps to ensure a timely response and resolution to any security concerns.

How does a Shortage Control Associate build trust and respect amongst customers and associates?

A Shortage Control Associate builds trust and respect amongst customers and associates by exhibiting professionalism, confidence, and positive energy in their interactions, and by effectively implementing store shortage reduction programs to mitigate theft opportunities.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.