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Store Associate - Shortage Control - Part-Time - Brooklyn

  • Job
    Entry Level
  • Hospitality & Retail
  • New York City

AI generated summary

  • You must have strong communication skills, ability to stand for long periods, maintain confidentiality, work in a fast-paced environment, and be able to work flexible hours, including nights and weekends. Energetic, positive attitude required. Join us and make a difference!
  • You will be responsible for maintaining a professional appearance, greeting customers, and creating a secure environment to reduce theft in a retail store in Brooklyn.


  • Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly
  • Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
  • If you...
  • Are excited to deliver great values to customers every day;
  • Take a sense of pride and ownership in helping drive positive results for a team;
  • Are committed to treating colleagues and customers with respect;
  • Believe in the power of diversity and inclusion;
  • Want to participate in initiatives that positively impact the world around you;
  • Come join our team. You're going to like it here!


  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft


What are the main responsibilities of a Shortage Control Associate in this role?

The main responsibilities of a Shortage Control Associate include monitoring store entrances, exits, and high-risk areas to reduce theft opportunities, engaging with customers and associates in a friendly and confident manner, identifying and reporting theft incidents, and contributing to a secure shopping environment.

What qualities are important for a successful Shortage Control Associate?

Successful Shortage Control Associates exhibit command presence, knowledge of theft trends, a positive attitude, discipline, awareness of their surroundings, commitment to safety and security standards, and a willingness to engage with customers and associates.

How does a Shortage Control Associate contribute to a positive shopping experience for customers?

A Shortage Control Associate contributes to a positive shopping experience for customers by creating a safe and secure environment, reducing theft opportunities, engaging with customers in a friendly manner, and building trust and respect amongst customers and associates.

How should a Shortage Control Associate handle theft incidents or suspicious subjects?

A Shortage Control Associate should identify and report theft incidents or suspicious subjects to their Manager on Duty once identified, following proper protocols and procedures to maintain the safety and security of the store.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.