Store Associate - Shortage Control - Part-Time - Houston

Burlington Stores

May 28, 2024

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Houston

Requirements

Knowledge and Communication:
Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
Understand the role you play in keeping your store and assets safe and secure
Support and Guidance:
Provide support in training associates on shortage reduction programs and processes
Role-model safety as a top priority and address any unsafe practices promptly
Experience and Responsibilities:
1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
Ability to stand and walk for extended periods of time and to visually monitor store environment
Ability to maintain confidentiality is required
Ability to review, analyze and comprehend business trends
Ability to exhibit a positive demeanor, strong posture, and energetic greeting
Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
Excellent communication with customers and co-workers
Excellent leadership skills that support fostering productive business relationships
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
Are excited to deliver great values to customers every day;
Take a sense of pride and ownership in helping drive positive results for a team;
Are committed to treating colleagues and customers with respect;
Believe in the power of diversity and inclusion;
Want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!

Responsibilities

Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
Create a secure environment and reduce opportunities for theft

FAQs

What is the main responsibility of a Shortage Control Associate?

The main responsibility of a Shortage Control Associate is to contribute to a secure shopping environment by monitoring entrances, exits, and high-risk areas to prevent theft and create a safe and enjoyable shopping experience for customers.

How should a Shortage Control Associate interact with customers and associates?

A Shortage Control Associate should engage with customers and associates in a confident, friendly, and energetic manner, providing a positive impression of control and delivering exceptional customer service in line with company core values.

What should a Shortage Control Associate do if they identify a potential theft incident?

If a Shortage Control Associate identifies a theft incident or suspicious individual, they should report the incident to their Manager on Duty immediately for further action.

What qualities should a Shortage Control Associate possess to be successful in this role?

A successful Shortage Control Associate should have discipline, awareness of their surroundings, a positive attitude, and expertise in store shortage reduction programs. They should also exhibit command presence, knowledge of theft trends, and a commitment to maintaining safety and security standards.

What is the focus of a Shortage Control Associate while monitoring the store entrance?

The focus of a Shortage Control Associate while monitoring the store entrance is to reduce opportunities for theft, shoplifting, and other dishonest activities by maintaining a presence and actively looking for suspicious behavior.

Burlington Stores

Retail & Consumer Goods

Industry

10,001+

Employees

1972

Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.