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Store Associate - Shortage Control - Part-Time - Huntsville

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Huntsville

AI generated summary

  • You must have knowledge of theft prevention, ability to train associates, and excellent communication and leadership skills. Must be able to work flexible hours and have 1+ year experience in retail or related field. Join us and make a positive impact!
  • You will be responsible for maintaining a professional appearance, greeting customers, and creating a secure environment to reduce theft opportunities while working at the store front in Huntsville.


  • Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly
  • Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
  • If you...
  • Are excited to deliver great values to customers every day;
  • Take a sense of pride and ownership in helping drive positive results for a team;
  • Are committed to treating colleagues and customers with respect;
  • Believe in the power of diversity and inclusion;
  • Want to participate in initiatives that positively impact the world around you;
  • Come join our team. You're going to like it here!


  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft


What is the role of a Shortage Control Associate in the store?

As a Shortage Control Associate, your role is to contribute to a secure shopping environment by maintaining a presence at store entrances, exits, and high-risk areas to mitigate theft and create a safe and enjoyable shopping experience for customers.

What are the key responsibilities of a Shortage Control Associate?

The key responsibilities of a Shortage Control Associate include monitoring store entrances and high-risk areas to reduce opportunities for theft, engaging with customers and associates in a positive and friendly manner, identifying and reporting theft incidents or suspicious behavior, and supporting store leadership in maintaining safety and security standards.

What skills and qualities are important for a successful Shortage Control Associate?

Important skills and qualities for a successful Shortage Control Associate include strong command presence, knowledge of theft trends, awareness of surroundings, discipline, positive attitude, confidence, and expertise in store shortage reduction programs. Additionally, good communication skills, the ability to build trust and respect amongst customers and associates, and a commitment to maintaining safety and security standards are essential.

How does a Shortage Control Associate contribute to the overall customer experience in the store?

A Shortage Control Associate contributes to the overall customer experience by creating a secure shopping environment that reduces opportunities for theft and dishonest activities, thus enhancing the safety and enjoyment of customers during their visit to the store. By maintaining a positive and welcoming presence, engaging with customers in a friendly manner, and identifying and addressing theft incidents, the Shortage Control Associate helps to build trust and respect amongst customers and associates.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.