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Store Associate - Shortage Control - Part-Time - Miami

  • Job
    Entry Level
  • Hospitality & Retail
  • Miami

AI generated summary

  • You must have 1+ years of experience in customer service, retail, or AP/LP, ability to maintain confidentiality, work in a fast-paced environment, and have excellent communication and leadership skills. Flexible schedule is a must. Join our team and make a difference!
  • You will maintain a professional appearance, greet customers warmly, and create a secure environment to reduce theft opportunities while stationed at the front of the store.


  • Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly
  • Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
  • If you...
  • Are excited to deliver great values to customers every day;
  • Take a sense of pride and ownership in helping drive positive results for a team;
  • Are committed to treating colleagues and customers with respect;
  • Believe in the power of diversity and inclusion;
  • Want to participate in initiatives that positively impact the world around you;
  • Come join our team. You're going to like it here!


  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft


What is the role of a Shortage Control Associate in a retail store?

A Shortage Control Associate plays a crucial role in maintaining store security and creating a safe shopping environment for customers by monitoring entrances, exits, and high-risk areas to deter theft and other dishonest activities.

What qualities are important for a successful Shortage Control Associate?

A successful Shortage Control Associate should exhibit command presence, have knowledge of theft trends, demonstrate a positive impression of control, maintain discipline, be aware of their surroundings, and be committed to maintaining safety and security standards.

How should a Shortage Control Associate engage with customers and associates?

A Shortage Control Associate should provide a confident, friendly, and energetic greeting with every interaction, exhibiting a positive attitude and building trust and respect amongst customers and associates.

What should a Shortage Control Associate do if they identify a theft incident or suspicious individual?

If a Shortage Control Associate identifies a theft incident or suspicious individual, they should immediately report it to their Manager on Duty to take appropriate action.

How does a Shortage Control Associate contribute to reducing opportunities for theft in the store?

A Shortage Control Associate contributes to reducing opportunities for theft by monitoring entrances, exits, and high-risk areas for the entire duration of their shift, focusing on deterring theft, shoplifting, and other dishonest activities.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.