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Store Associate - Shortage Control - Part-Time - Tampa

  • Job
    Entry Level
  • Hospitality & Retail
  • Tampa

AI generated summary

  • You must have knowledge of theft prevention, support programs, strong communication skills, ability to train and lead, 1+ years of relevant experience, flexibility in schedule, and a commitment to safety and security.
  • You will be responsible for maintaining a professional appearance, monitoring store entrances, greeting customers warmly, and creating a secure environment to prevent theft.


  • Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly
  • Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
  • If you...
  • Are excited to deliver great values to customers every day;
  • Take a sense of pride and ownership in helping drive positive results for a team;
  • Are committed to treating colleagues and customers with respect;
  • Believe in the power of diversity and inclusion;
  • Want to participate in initiatives that positively impact the world around you;
  • Come join our team. You're going to like it here!


  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft


What is the main responsibility of a Shortage Control Associate?

The main responsibility of a Shortage Control Associate is to contribute to a secure shopping environment by monitoring entrances, exits, and high-risk areas to prevent theft and create a safe shopping experience for customers.

What qualities are important for a successful Shortage Control Associate?

A successful Shortage Control Associate should exhibit command presence, have knowledge of theft trends, display a positive impression of control, engage with customers and associates in a friendly manner, maintain awareness of their surroundings, and demonstrate a commitment to safety and security standards.

How should a Shortage Control Associate handle theft incidents?

A Shortage Control Associate should identify and report theft incidents and suspicious subjects to their Manager on Duty once they are identified. They should follow company protocols and procedures for handling theft incidents.

How can a Shortage Control Associate build trust and respect amongst customers and associates?

A Shortage Control Associate can build trust and respect amongst customers and associates by exhibiting confidence, a positive attitude, and expertise in store shortage reduction programs. They should engage with customers and associates in a friendly and energetic manner, providing a confident and welcoming presence at all times.

What should a Shortage Control Associate focus on during their shift?

A Shortage Control Associate should focus on reducing opportunities for theft, shoplifting, and other dishonest activities by monitoring the entrance for the entire duration of their shift. They should be disciplined, aware of their surroundings, and committed to maintaining safety and security standards throughout their shift.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.