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Store Associate - Shortage Control - Part-Time - Tucson

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Tucson

AI generated summary

  • You must have knowledge of theft prevention, able to communicate effectively, provide support and guidance, have experience in customer service or retail, ability to stand for long periods, maintain confidentiality, work in a fast-paced environment, and have strong communication and leadership skills.
  • You will maintain a professional appearance, greet customers with a smile, and create a secure environment to reduce theft opportunities while working as a Store Associate in Tucson.


  • Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly
  • Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
  • If you...
  • Are excited to deliver great values to customers every day;
  • Take a sense of pride and ownership in helping drive positive results for a team;
  • Are committed to treating colleagues and customers with respect;
  • Believe in the power of diversity and inclusion;
  • Want to participate in initiatives that positively impact the world around you;
  • Come join our team. You're going to like it here!


  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft


What are the main responsibilities of a Shortage Control Associate?

The main responsibilities of a Shortage Control Associate include monitoring store entrances, exits, and high-risk areas to mitigate theft, engaging with customers and associates in a friendly manner, and identifying and reporting theft incidents or suspicious individuals.

What skills are necessary to excel in this role?

To excel as a Shortage Control Associate, strong discipline, awareness of surroundings, and a commitment to safety and security standards are essential. Additionally, confidence, a positive attitude, and expertise in store shortage reduction programs are beneficial.

How does this role contribute to a secure shopping environment?

As a Shortage Control Associate, your presence helps deter theft, shoplifting, and other dishonest activities by maintaining a visible and authoritative presence in key areas of the store. This ultimately contributes to a secure and enjoyable shopping experience for customers.

What should a Shortage Control Associate do if they identify a theft incident or suspicious individual?

If a Shortage Control Associate identifies a theft incident or suspicious individual, they should promptly report the incident to their Manager on Duty for further action. This helps ensure that appropriate measures are taken to address the situation effectively.

How does a Shortage Control Associate engage with customers and associates?

A Shortage Control Associate engages with customers and associates in a friendly and confident manner, providing a welcoming greeting with eye contact and a smile during interactions. This helps build trust and respect amongst both customers and associates in the store.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.