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Store Colleague - Part Time

  • Job
    Entry Level
  • Hospitality & Retail
  • Lancaster


  • People who are passionate about delivering great service.
  • Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 12 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
  • Ideally has experience of working within a customer-facing environment.
  • Preferably you will have worked in target driven environment, but if not happy to work in one.
  • Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling, and caring for Pets, Customer Service and Health and Safety.
  • Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.


  • Your role will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands. Our Store Colleagues are critical to the success of our business. They are responsible for exceeding our customer's expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building strong relationships with our customers and colleagues.

We're all for pets.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.