FAQs
What is the job title for this position?
The job title for this position is Store Colleague - Part Time.
Is weekend availability required for this role?
Yes, weekend availability is required for this role.
What type of experience is preferred for applicants?
Ideally, applicants should have experience working within a customer-facing environment; experience in a target-driven environment is also preferred but not mandatory.
How many hours will I be contracted to work?
You will receive a minimum contract of 24 hours, but you may often be required to work more hours during busy periods, absences, and holidays.
What kind of training will I receive?
You will receive 6 months of industry-leading training covering key aspects of the role, including handling and caring for pets, customer service, and health and safety.
What benefits are available to store colleagues?
Benefits include an annual bonus scheme, paid holidays (at least 28 days, rising to 33 after 2 years), service anniversary gifts, extra days off for special occasions, discounts on store products, access to a benefits platform, a free Employee Assistance Programme, and life assurance for all colleagues.
Is this position suitable for someone who loves pets?
Yes, this position is ideal for individuals who are passionate about pets and care about their community.
Do you offer a supportive work culture?
Yes, we foster a friendly and inclusive culture where everyone is welcome and can be themselves.
Can I apply if my skills and experience don't perfectly align with the job requirements?
Yes, we encourage individuals to apply even if their skills and experience don’t perfectly align, as we value unique contributions through values and behaviors.
Is prior retail experience required to apply for this position?
While prior retail experience is preferred, it is not a strict requirement; a passion for delivering great service is more important.