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Store Colleague - Part Time

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Pets at Home

Oct 30

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Weekend availability required
  • People who are passionate about delivering great service.
  • Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 24 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
  • Ideally has experience of working within a customer-facing environment.
  • Preferably you will have worked in target driven environment, but if not happy to work in one.
  • Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling, and caring for Pets, Customer Service and Health and Safety.
  • Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Responsibilities

  • Your role will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Colleagues are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What is the job title for this position?

The job title for this position is Store Colleague - Part Time.

Is weekend availability required for this role?

Yes, weekend availability is required for this role.

What type of experience is preferred for applicants?

Ideally, applicants should have experience working within a customer-facing environment; experience in a target-driven environment is also preferred but not mandatory.

How many hours will I be contracted to work?

You will receive a minimum contract of 24 hours, but you may often be required to work more hours during busy periods, absences, and holidays.

What kind of training will I receive?

You will receive 6 months of industry-leading training covering key aspects of the role, including handling and caring for pets, customer service, and health and safety.

What benefits are available to store colleagues?

Benefits include an annual bonus scheme, paid holidays (at least 28 days, rising to 33 after 2 years), service anniversary gifts, extra days off for special occasions, discounts on store products, access to a benefits platform, a free Employee Assistance Programme, and life assurance for all colleagues.

Is this position suitable for someone who loves pets?

Yes, this position is ideal for individuals who are passionate about pets and care about their community.

Do you offer a supportive work culture?

Yes, we foster a friendly and inclusive culture where everyone is welcome and can be themselves.

Can I apply if my skills and experience don't perfectly align with the job requirements?

Yes, we encourage individuals to apply even if their skills and experience don’t perfectly align, as we value unique contributions through values and behaviors.

Is prior retail experience required to apply for this position?

While prior retail experience is preferred, it is not a strict requirement; a passion for delivering great service is more important.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.