FAQs
What is the job title for this position?
The job title for this position is Store Colleague - Part Time.
Where is this position located?
This position is located at Pets at Home in Walsall Reedswood.
What type of work environment can I expect?
You can expect a fast-paced, innovative, and fun work environment that is community-focused and centered around pets.
What are the core responsibilities of a Store Colleague?
The core responsibilities include ensuring customers have a great experience, exceeding customer expectations, maintaining high standards of pet care, and building strong relationships with customers and colleagues.
Is previous experience in customer service required?
While previous experience in a customer-facing environment is ideal, it is not strictly required.
How many hours will I be contracted to work?
You will receive a minimum contract of 16 hours, but you may be required to work more hours during busy periods, absences, and holidays.
Will I receive training for this role?
Yes, you will undergo 6 months of industry-leading training covering key aspects of the role, including pet handling, customer service, and health and safety.
What benefits are offered to Store Colleagues?
Benefits include an annual bonus scheme, paid holidays, gifts for service anniversaries, a colleague discount, access to a benefits platform, an Employee Assistance Programme, and life assurance.
What is the company culture like at Pets at Home?
The company culture is friendly and inclusive, valuing and respecting diversity, and encouraging everyone to be themselves.
Are there any specific requirements for the role?
We are looking for individuals who are passionate about delivering great service, flexible in their availability, and ready to work in a target-driven environment.