FAQs
What is the job title for this position?
The job title for this position is Store Colleague - Part Time.
Where is the location of this job?
The location of this job is Hendon.
What type of person is Pets at Home looking for in a Store Colleague?
Pets at Home is looking for individuals who are passionate about pets, care about their community, and want to help create a friendly, safe, and welcoming space for pet owners.
What responsibilities will a Store Colleague have?
A Store Colleague will be responsible for ensuring customers have a great experience, exceeding customer expectations, maintaining high standards of pet care, ensuring operational excellence, and building strong relationships with customers and colleagues.
What experience is required for this role?
Ideally, candidates should have experience working in a customer-facing environment. Experience in a target-driven environment is preferred but not essential.
What is the minimum contract for hours, and what does flexibility entail?
The minimum contract for this position is 16 hours, but there is a requirement to work flexible shifts across 7 days a week, especially during busy periods, absences, and holidays.
What training will be provided for this role?
The role includes 6 months of industry-leading training that covers key aspects such as handling and caring for pets, customer service, and health and safety.
What benefits are offered to Store Colleagues at Pets at Home?
Benefits may include a discretional annual bonus scheme, paid holidays, gifts for service anniversaries, extra days off for significant occasions, colleague discounts, access to a benefits platform, an Employee Assistance Programme, and life assurance.
How many days of paid annual leave do colleagues receive?
Colleagues will receive at least 28 days of paid annual leave, which increases to 33 days after 2 years.
How does Pets at Home approach diversity and inclusion?
Pets at Home values and respects differences in all forms and aims to reflect the diversity of the communities they operate in. They encourage candidates to be themselves and welcome unique contributions through individual values and behaviors.
Can vacancies be closed before the advertised closing date?
Yes, Pets at Home reserves the right to close a vacancy before the closing date due to a large volume of applications.
Where can I read more about Pets at Home's values and behaviors?
You can read more about Pets at Home's values and behaviors by clicking on the link provided in the job description.