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Store Colleague - Part Time

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Pets at Home

Aug 2

Applications are closed

  • Job
    Full-time
    Entry Level
  • Cardiff

Requirements

  • People who are passionate about delivering great service.
  • Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 16 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
  • Ideally has experience of working within a customer-facing environment.
  • Preferably you will have worked in target driven environment, but if not happy to work in one.
  • Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling, and caring for Pets, Customer Service and Health and Safety.

Responsibilities

  • - Your role will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • - Our Store Colleagues are critical to the success of our business.
  • - They are responsible for exceeding our customer's expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What is the job title for this position?

The job title is Store Colleague - Part Time.

Where is this job located?

This job is located in Pontypridd.

What qualities are you looking for in a candidate?

We are looking for people who are passionate about delivering great service, flexible in their schedule, have experience in customer-facing environments, and are ready to undergo industry-leading training in pet care and customer service.

What is the minimum contract hours for this role?

The minimum contract is for 16 hours per week, but additional hours may be required during busy periods, absences, and holidays.

What type of training will be provided for this position?

Candidates will undergo 6 months of industry-leading training covering all key aspects of the role, including handling and caring for pets, customer service, and health and safety.

What are some of the benefits offered to store colleagues?

Benefits include a discretionary annual bonus, paid holidays starting at 28 days, discounts on products, access to a benefits platform for additional discounts, a free Employee Assistance Programme, and life assurance.

Is experience in a target-driven environment required?

Experience in a target-driven environment is preferable, but not required. We are happy to train individuals who are ready to work in such an environment.

What is the culture like at Pets at Home?

The culture at Pets at Home is friendly and inclusive, welcoming everyone to be themselves and valuing diversity in our teams and community.

Are there any special days off provided for colleagues?

Yes, colleagues can receive extra days off for significant occasions, such as their birthday.

Can I apply even if my skills and experience don’t perfectly align?

Yes, we encourage individuals to apply even if their skills and experience don’t align perfectly, as we value unique contributions based on values and behaviours.

How should I apply for the position?

Applicants should follow the application process outlined in the job advertisement or click the appropriate links provided for application details.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.

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