FAQs
What is the job title for this position?
The job title is Store Colleague - Part Time.
Where is this job located?
This job is located in Sevenoaks.
What qualities are you looking for in a candidate?
We are looking for individuals who are passionate about delivering great service, flexible, and ideally have experience in a customer-facing environment.
Is flexible working required for this position?
Yes, the role requires flexibility to work a shift pattern across 7 days a week.
What is the minimum contract hours for this position?
The minimum contract is 18 hours per week, but it is common to work more hours during busy periods, absences, and holidays.
What type of training will I receive?
You will receive 6 months of industry-leading training covering key aspects of the role, including handling and caring for pets, customer service, and health and safety.
What benefits are available to store colleagues?
Benefits include an annual bonus scheme, paid holidays, gifts for service anniversaries, a colleague discount, access to a benefits platform, an Employee Assistance Programme, and life assurance.
How many paid holidays do colleagues receive initially?
All colleagues receive at least 28 days of paid annual leave, which increases to 33 days after 2 years.
Is prior experience necessary for this position?
While ideally, candidates should have experience in a customer-facing environment and be comfortable working in a target-driven environment, we are open to applicants without this background if they are eager to learn.
Does the company value diversity?
Yes, we believe in reflecting the diversity of the communities we operate in and encourage all individuals to be themselves in the workplace.
Can I apply if my skills don’t perfectly align with the job description?
Yes, even if your skills and experience don't perfectly align, if you believe you can contribute uniquely through your values and behaviors, we want to hear from you!
What is the Employee Assistance Programme (EAP)?
The EAP is a free and confidential service provided to all colleagues, offering support for mental, emotional, and financial wellbeing.
Are there any employee discounts available?
Yes, colleagues receive a 20% discount for all Pets at Home Group brands, and a 30% discount on own brand products.
Can the job vacancy close before the application deadline?
Yes, we reserve the right to close the vacancy before the closing date due to the large volume of applications we may receive.
Where can I find more information about the company's values and benefits?
You can click on the relevant links provided in the job description to read about our Values & Behaviours and for more details on other benefits.