Store Manager

The Perfume Shop

Sep 22

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Customer Relations
Hospitality & Retail
London

Requirements

Have a Talent for management, from your previous experience as an assistant/store manager in a fast paced environment
Have a Passion for teamwork, knowing how to coach and develop your team to deliver high standards and results
Have the Spark to think and act strategically, enjoying the ‘hands on’ day to day running of your store
Enjoy providing exceptional customer service to your customers
Are an expert in understanding KPI’s; sales, service, profit & loss
Have a commercial mindset, understanding the daily operational running of a store
Can be flexible with your work patterns

Responsibilities

Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same
Be responsible for delivering the store’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what’s required
Review store performance and action plans – feeding back any challenges
Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures
Prepare and issue store rotas
Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss
Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1’s, monitoring performance, and recognising achievements
You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance

FAQs

What are the hours for this Store Manager position?

The contracted hours for this Store Manager position are 37.5 hours per week.

What is the pay rate for this role?

The pay rate for the Store Manager position is £38,000 per year.

Is this a full-time or part-time position?

This is a permanent full-time position.

What qualifications are needed to apply for this role?

Ideal candidates should have previous experience as an assistant/store manager in a fast-paced environment, a passion for teamwork, and strong commercial awareness.

What kind of training is provided?

We provide continuous learning and training to ensure you are always developing, specifically in the area of perfume.

Are there opportunities for internal advancement?

Yes, we are passionate about 'Growing Our Own' and encourage employees to progress internally, including offering apprenticeship schemes at all levels.

Do employees receive any discounts on products?

Yes, employees receive a 20% discount on perfume and can take part in additional customer offers.

What benefits are offered in addition to the salary?

Benefits include an annual KPI-based bonus, commission opportunities during Christmas, 30 days of holiday (pro rata), and access to health and wellbeing benefits, among others.

Is The Perfume Shop an equal opportunity employer?

Yes, The Perfume Shop is committed to supporting diversity and inclusion, ensuring that all qualified applicants receive consideration for employment without discrimination.

What should I expect during the job application process?

Due to high volumes of applications, only successful candidates will be contacted, but you are encouraged to apply for other roles of interest.

The Perfume Shop

We're The Perfume People With Plenty Of Talent, Passion And Spark

Retail & Consumer Goods

Industry

1001-5000

Employees

1991

Founded Year

Mission & Purpose

The Perfume Shop has been a leader in perfume retail sales since 1992. Starting with three stores in Birmingham Bullring, Belfast, and Milton Keynes, we have expanded to over 200 locations across the UK and Ireland, offering a wide range of designer brands, classic and celebrity perfumes, aftershaves, and body products at competitive prices with outstanding service! There are c.200 people based in our Head Office in High Wycombe, with c.70 working in our Distribution Centre based in Dunstable. Driven by our mission to share our genuine passion for perfume and people, we strive to offer the most knowledgeable perfume expertise on the high street. With our highly trained teams, we make sure that every customer receives incredible service, all to make The Perfume Shop the nations favourite Offline plus Online perfume retailer. At The Perfume Shop, we are committed to our employees, our Perfume People. We prioritise fair pay and a supportive work environment, and proud to be recognised by the real Living Wage Foundation in the UK and have been awarded ‘Top Employer’ status in the UK by the Top Employers Institute. We invest in our team through apprenticeships and learning programs, cultivating expertise in perfume knowledge and customer service excellence. We celebrate the Talent, Passion and Spark of our people at every opportunity. We are actively engaged in social responsibility initiatives, supporting charitable causes such as Alzheimer’s Research UK, Look Good Feel Better, Operation Smile, and the Marie Keating Foundation. We prioritize environmental sustainability, with initiatives like our bottle recycling service, multibrand refill station, and eco-friendly packaging for online deliveries.