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Store Manager

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  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

Requirements

  • Leadership experience
  • A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
  • A brand ambassador who ensures attention to brand standards
  • An ambitious character who wants to be part of our growth journey
  • Ability to thrive under pressure and execute at pace
  • Experience of managing, coaching and developing team members – they could be our future leaders

Responsibilities

  • Creating the perfect space for customers to kick back with our coffee
  • Drumming up fresh ideas that meet customers’ ever-changing wants and needs
  • Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
  • Inspiring your team to get buzzed about the business
  • Training and developing your team to reach their full potential

FAQs

What is the salary range for the Store Manager position?

The salary for the Store Manager position ranges from £29,000 to £32,000 per annum, depending on the size of the store.

What are the main responsibilities of a Store Manager at Costa Coffee?

The main responsibilities include creating a welcoming space for customers, managing stock and controllable costs, inspiring and training your team, and maximizing sales opportunities.

Is prior leadership experience required for this position?

Yes, leadership experience is required as the role involves managing and developing team members.

What benefits do Store Managers receive?

Store Managers receive a salary, a quarterly bonus scheme, free handmade drinks while on shift, a 50% discount on food and drinks, bespoke training and development programs, and various other perks.

What kind of training and development does Costa Coffee offer?

Costa Coffee offers bespoke training and development tailored to career aspirations, including an award-winning Management Apprenticeship programme.

Are there any additional perks for employees?

Yes, employees enjoy perks such as a Costa Discount App, access to discounts via the Dream Beans portal, a Cycle to Work Scheme, and an employee recognition scheme.

How does Costa Coffee support employee well-being?

Costa Coffee supports employee well-being through an Employee Assistance Programme, access to Mental Health First Aiders, and an employee recognition scheme.

Is this position suitable for someone who thrives under pressure?

Yes, the ability to thrive under pressure and execute tasks efficiently is an important quality for a successful Store Manager.

Do you offer a referral program?

Yes, there is a Refer a Friend scheme where you can earn up to £200 for referring a friend or family member.

What does Costa Coffee do to support social causes?

Costa Coffee participates in fundraising for the Costa Foundation, which helps children in coffee-growing communities access safe and quality education.

Are there opportunities for growth within the company?

Yes, there are opportunities for growth as Costa Coffee is expanding, and they value ambitious characters who want to be part of their growth journey.

How does Costa Coffee promote a diverse workplace?

Costa Coffee celebrates inclusion and equality, advocating for collaboration and transparency, and embraces differences in all that they do.

Reimagining Coffee Experiences to Make a Difference

Retail & Consumer Goods
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

Costa Coffee is a British multinational coffeehouse company that provides high-quality coffee and a variety of food and beverages. Their mission is to inspire the world to love great coffee by delivering exceptional products and a welcoming environment. Costa Coffee aims to offer a unique and enjoyable experience for customers, with a focus on sustainability, community engagement, and innovation in their offerings.

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