FAQs
What are the main responsibilities of a Store Manager at Costa Coffee?
The main responsibilities include creating a welcoming space for customers, generating fresh ideas to meet customer needs, managing stock and costs, inspiring and developing the team, and ensuring brand standards are met.
What experience is required to become a Store Manager?
Leadership experience is required, along with a commercial mindset, ability to maximize sales opportunities, and experience in managing, coaching, and developing team members.
What is the salary range for the Store Manager position?
The salary ranges from £30,000 to £32,000 per annum, depending on the size of the store.
Are there any bonuses associated with the Store Manager position?
Yes, there is a paid quarterly bonus scheme available.
What benefits do Store Managers receive while on shift?
Store Managers receive free handmade drinks and a 50% discount on food and bottled drinks while on shift.
What kind of training and development opportunities are provided?
Store Managers receive bespoke training and development tailored to their career aspirations, including access to an award-winning Management Apprenticeship programme.
Does Costa Coffee provide any support for mental health?
Yes, there is an Employee Assistance Programme and access to dedicated Mental Health First Aiders.
Is there a referral program for Store Managers?
Yes, there is a Refer a Friend scheme where you can earn up to £200 for referring a friend or family member.
What is the Costa Discount App?
The Costa Discount App provides 25% off food and drinks when not working, as well as 25% off all merchandise.
What commitments does Costa Coffee have towards community support?
Costa Coffee supports the Costa Foundation, which helps children in coffee-growing communities gain access to safe and quality education.