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Store Manager

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  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Oxford

Requirements

  • Experience within retail management, preferably in a food store setting (required)
  • Strong leadership experience and ability to inspire teams through leading by example (desirable)
  • To be customer focused, in order to deliver effective and efficient store experiences
  • Commercial and business acumen
  • Natural ability to listen, interact and communicate with customers and team members
  • To be self-assured, organised and able to multi-task

Responsibilities

  • to take overall accountability for your store and team, ensuring a great customer experience is being delivered and the highest standards are being adhered to
  • to provide excellent leadership to your team to create a high-performance culture
  • to be a positive role model to the team and advocate the co-op values
  • to lead the team to drive sales, memberships and community engagement
  • to drive people related activities such as training, development and performance, whilst still being hands on within the store when needed
  • to be actively involved with social initiatives and volunteering hours to support your local community

FAQs

What are the main responsibilities of a Store Manager at Your Coop?

The main responsibilities include taking accountability for the store and team, providing excellent leadership, driving sales and community engagement, supporting training and development, and being involved in social initiatives to support the local community.

What experience is required for the Store Manager position?

Experience within retail management, preferably in a food store setting, is required.

What qualities are desirable for the Store Manager role?

Strong leadership experience, being customer-focused, having commercial acumen, and possessing excellent communication skills are desirable qualities for the role.

Will the shift pattern include evenings and weekends?

Yes, the shift pattern may include some evenings and weekends, but the rota will be provided 4 weeks in advance to help with planning personal time.

What are the benefits offered to employees at Your Coop?

Benefits include discounts on services, enhanced discount rates on food shopping, travel discounts, up to 60% off childcare fees, equal wages regardless of age, paid volunteering time, mental health support, and more.

How does Your Coop approach diversity and inclusion in the workplace?

Your Coop is dedicated to building a diverse and inclusive workplace where colleagues can bring their authentic selves to work. They encourage candidates to apply even if their past experience doesn't align perfectly with the job description.

What kind of training does Your Coop provide for new employees?

Your Coop offers full training and accredited development programmes for new employees to help them succeed in their roles.

How does the company contribute to community support initiatives?

Your Coop invests a third of its profits in their members and a third in community support initiatives, along with being supporters of Fairtrade practices to ensure fairness in production.

Your Co-op. Owned by our Members. Owned by You.

Retail & Consumer Goods
Industry
5001-10,000
Employees
2005
Founded Year

Mission & Purpose

The Midcounties Co-operative is the one of the largest independent co-operatives in the UK. We have over 6,000 colleagues spread across around 450 sites. Some of our businesses operate nationally, but our trading heartlands are Oxfordshire, Gloucestershire, Buckinghamshire, Shropshire, Staffordshire, the West Midlands, Wiltshire and Worcestershire. The head office is in Warwick. We have almost 700,000 members who enjoy a share in our profits, as well as knowing they are funding ethical activities and initiatives locally and around the world. Membership is open to everyone and has a wide range of benefits. As an organisation that is owned by its members, co-operation is central to our purpose. Our members have the opportunity to tell us what is important to them, and we listen to and act on their comments. Members decide what percentage of our profits are returned to the members and to the local community. What do we believe in? Our values are: Democracy Openness Equality Social Responsibility So why not join our exciting growing Society? We have a wide range of colleagues, working in a broad selection of roles and each one is important in ensuring we remain a successful co-operative business. Whichever role you choose to apply for you’ll know you’ll be working for an award-winning colleague-focussed organisation with ethics at its core.

Culture & Values

  • Democracy

    Democracy is at the heart of our business. We are owned and run by our members. They elect our Board of Directors, who set the direction our society takes. Our members have their say at our Annual General Meeting – meeting face to face with the Board and executive team, and voting on issues which affect the business. No changes are passed without their agreement. This is true democracy in action.

  • Openness

    Openness is the cornerstone of our society. We are committed to a climate of equal influence where everyone is free to share their views. Working closely with colleagues, customers and members, we give everyone a seat at the table. Trust is at the heart of our business, and our dealings with others are always honest and transparent.

  • Equality

    Every member, customer and colleague has a role to play in our co-operative – and a contribution to make. We treat everyone fairly and equally, while recognising and respecting difference and diversity. As an equal opportunities employer we strive to build an inclusive working environment for all.

  • Social Responsibility

    Many companies claim to be socially responsible – but for co-operatives like us this goes further. Social responsibility is at the heart of our movement. It’s an everyday driving force for our business. We want to bring about positive change for our planet. With a focus on energy saving and recycling, our environmental projects have completely transformed how we do business.

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